:root {
  /* HCo primary palette */
  --hco-black: #000000;
  --hco-white: #ffffff;
  --hco-olive: #89a559;
  --hco-silver: #b3b3b3;
  --hco-steel: #cbe0e1;
  --hco-lime: #7ac143;
  --hco-teal: #35889d;
  --hco-midnight: #042940;

  /* HCo secondary palette */
  --hco-vibrant-teal: #44b7bf;
  --hco-safety-orange: #f57f20;
  --hco-charcoal: #2b4257;

  /* HCo consumer palette */
  --hco-bristol: #005c53;
  --hco-cloud: #f3f3f3;

  /* Typography — Bebas Neue / Montserrat / Open Sans per brand guidelines */
  --font-title: "Bebas Neue", "Oswald", "Arial Narrow", sans-serif;
  --font-heading: "Montserrat", Arial, sans-serif;
  --font-body: "Open Sans", Arial, sans-serif;

  --hd-text: var(--hco-midnight);
  --hd-muted: var(--hco-charcoal);
  --hd-foam: var(--hco-cloud);
  --app-header-height: 3.65rem;
  --app-nav-width: 15.5rem;
  --app-nav-collapsed-width: 5.25rem;
  --app-header-offset: calc(var(--app-header-height) + 0.5rem);
}

*,
*::before,
*::after {
  box-sizing: border-box;
}

html {
  font-size: 16px;
  height: 100%;
}

body {
  margin: 0;
  min-height: 100%;
  font-family: var(--font-body);
  color: var(--hd-text);
  background: var(--hco-cloud);
}

/* App chrome (signed-in pages) */

.app-body {
  display: flex;
  flex-direction: column;
  background: var(--hco-midnight);
  color: var(--hco-midnight);
  height: 100vh;
  height: 100dvh;
  overflow: hidden;
}

.app-frame {
  display: flex;
  align-items: stretch;
  flex: 1 1 auto;
  min-width: 0;
  min-height: 0;
  width: 100%;
  overflow: hidden;
  background: var(--hco-midnight);
}

.app-stage {
  flex: 1 1 auto;
  min-width: 0;
  min-height: 0;
  display: flex;
  flex-direction: column;
  overflow: hidden;
  background: var(--hco-midnight);
}

.app-nav {
  --bs-offcanvas-width: var(--app-nav-width);
  --bs-offcanvas-bg: var(--hco-midnight);
  --bs-offcanvas-color: var(--hco-white);
  background: var(--hco-midnight);
  color: var(--hco-white);
}

.app-nav-brand {
  display: flex;
  align-items: center;
  gap: 0.7rem;
  min-width: 0;
  padding: 0.15rem 0.35rem 0.35rem;
  overflow: visible;
  color: var(--hco-white);
  text-decoration: none;
}

.app-nav-brand:hover,
.app-nav-brand:focus-visible {
  color: var(--hco-lime);
}

.app-nav-logo {
  flex: 0 0 auto;
  display: block;
  height: 3.75rem;
  width: 3.75rem;
  max-width: none;
  object-fit: contain;
}

.app-nav-brand-text {
  min-width: 0;
  max-width: 16rem;
  overflow: hidden;
  white-space: nowrap;
  font-family: var(--font-heading);
  font-size: 0.95rem;
  font-weight: 700;
}

.app-nav-body {
  display: flex;
  flex-direction: column;
  gap: 0.85rem;
}

.app-nav-body > .app-nav-brand {
  flex: 0 0 auto;
  min-height: calc(var(--app-header-height) - 0.9rem);
  align-items: center;
  padding: 0.3rem 0.2rem;
}

.app-nav-menu {
  flex: 1 1 auto;
  min-height: 0;
}

.app-nav-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: flex;
  flex-direction: column;
  gap: 0.2rem;
}

.app-nav-list .nav-link,
.app-nav-collapse {
  display: flex;
  align-items: center;
  gap: 0.75rem;
  width: 100%;
  min-height: 2.5rem;
  padding: 0.5rem 0.7rem;
  border: 0;
  border-radius: 0.55rem;
  background: transparent;
  color: var(--hco-white);
  font-family: var(--font-heading);
  font-weight: 600;
  font-size: 0.9rem;
  text-align: left;
  text-decoration: none;
}

.app-nav-list .nav-link:hover,
.app-nav-list .nav-link:focus-visible,
.app-nav-collapse:hover,
.app-nav-collapse:focus-visible {
  color: var(--hco-white);
  background: rgba(255, 255, 255, 0.1);
}

.app-nav-list .nav-link.active {
  color: var(--hco-white);
  background: var(--hco-teal);
}

.app-nav-group-row {
  display: flex;
  align-items: center;
  gap: 0.15rem;
}

.app-nav-group-row > .nav-link {
  flex: 1 1 auto;
  min-width: 0;
}

.app-nav-group-toggle {
  flex: 0 0 auto;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 2rem;
  max-width: 2rem;
  min-height: 2.5rem;
  padding: 0;
  border: 0;
  border-radius: 0.55rem;
  background: transparent;
  color: var(--hco-white);
  overflow: hidden;
}

.app-nav-group-toggle:hover,
.app-nav-group-toggle:focus-visible {
  background: rgba(255, 255, 255, 0.1);
}

.app-nav-chevron {
  font-size: 0.7rem;
  transition: transform 0.2s ease;
}

.app-nav-group.is-open > .app-nav-group-row .app-nav-chevron {
  transform: rotate(90deg);
}

.app-nav-group.is-current > .app-nav-group-row > .nav-link:not(.active) {
  background: rgba(53, 136, 157, 0.35);
}

.app-nav-sub {
  display: none;
  list-style: none;
  margin: 0.15rem 0 0.2rem;
  padding: 0 0 0 0.35rem;
  flex-direction: column;
  gap: 0.15rem;
}

.app-nav-group.is-open > .app-nav-sub {
  display: flex;
}

.app-nav-sub .nav-link {
  min-height: 2.2rem;
  padding: 0.4rem 0.65rem 0.4rem 1.85rem;
  font-size: 0.8rem;
}

.app-nav-icon {
  flex: 0 0 auto;
  width: 1.25rem;
  font-size: 1.05rem;
  line-height: 1;
  text-align: center;
}

.app-nav-label {
  min-width: 0;
  max-width: 16rem;
  overflow: hidden;
  white-space: nowrap;
}

.app-nav-collapse {
  margin-top: auto;
  cursor: pointer;
}

.app-nav-collapse-state {
  display: none;
  align-items: center;
  gap: 0.75rem;
  min-width: 0;
}

.app-nav-collapse-state.is-expanded {
  display: flex;
}

.app-frame.is-nav-collapsed .app-nav-collapse-state.is-expanded {
  display: none;
}

.app-frame.is-nav-collapsed .app-nav-collapse-state.is-collapsed {
  display: flex;
}

.app-shell {
  flex: 1 1 auto;
  min-width: 0;
  min-height: 0;
  display: flex;
  flex-direction: column;
  overflow: auto;
  overscroll-behavior: contain;
  scroll-padding-top: 0.75rem;
  background: var(--hco-cloud);
  border-top: 3px solid var(--hco-lime);
  border-top-left-radius: 0.9rem;
}

.app-stage:has(> .admin-header) .app-shell {
  border-top: 0;
  border-top-left-radius: 0;
  border-color: var(--hco-safety-orange);
}

.app-main {
  flex: 1 0 auto;
  width: 100%;
}

.app-header {
  position: sticky;
  top: 0;
  z-index: 1040;
  flex-shrink: 0;
  width: 100%;
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.75rem;
  min-height: 3.65rem;
  padding: 0.45rem 1rem;
  background: var(--hco-midnight);
}

.app-header-start {
  display: flex;
  align-items: center;
  gap: 0.65rem;
  min-width: 0;
  flex: 0 0 auto;
}

.app-header-start .app-nav-brand {
  padding: 0;
}

.app-header-search {
  position: relative;
  flex: 1 1 12rem;
  min-width: 0;
  max-width: 32rem;
}

.app-header-search-field {
  display: flex;
  align-items: center;
  gap: 0.55rem;
  min-height: 2.35rem;
  padding: 0 0.8rem;
  border: 1px solid rgba(255, 255, 255, 0.28);
  border-radius: 0.45rem;
  background: rgba(255, 255, 255, 0.08);
  color: var(--hco-white);
}

.app-header-search-field:focus-within {
  border-color: var(--hco-lime);
  background: rgba(255, 255, 255, 0.12);
  box-shadow: 0 0 0 0.2rem rgba(122, 193, 67, 0.22);
}

.admin-header .app-header-search-field:focus-within {
  border-color: var(--hco-safety-orange);
  box-shadow: 0 0 0 0.2rem rgba(245, 127, 32, 0.28);
}

.app-header-search-field .fa-magnifying-glass {
  flex: 0 0 auto;
  color: var(--hco-steel);
}

.app-header-search-input {
  flex: 1 1 auto;
  min-width: 0;
  width: 100%;
  border: 0;
  padding: 0;
  background: transparent;
  color: var(--hco-white);
  font-size: 0.9rem;
  outline: none;
  box-shadow: none;
}

.app-header-search-input::placeholder {
  color: rgba(203, 224, 225, 0.72);
}

.app-header-search-input::-webkit-search-decoration,
.app-header-search-input::-webkit-search-cancel-button {
  -webkit-appearance: none;
}

.ticket-search-suggestions {
  position: fixed;
  z-index: 1080;
  margin: 0;
  padding: 0.4rem;
  list-style: none;
  background: var(--hco-white);
  border: 1px solid rgba(4, 41, 64, 0.12);
  border-radius: 0.85rem;
  box-shadow: 0 16px 36px rgba(4, 41, 64, 0.16);
  max-height: 20rem;
  overflow-y: auto;
  overscroll-behavior: contain;
  scrollbar-width: thin;
  scrollbar-color: rgba(4, 41, 64, 0.25) transparent;
}

.ticket-search-suggestions::-webkit-scrollbar {
  width: 8px;
}

.ticket-search-suggestions::-webkit-scrollbar-track {
  background: transparent;
  margin-block: 0.4rem;
}

.ticket-search-suggestions::-webkit-scrollbar-thumb {
  background-color: rgba(4, 41, 64, 0.22);
  border-radius: 999px;
  border: 2px solid var(--hco-white);
}

.ticket-search-suggestions::-webkit-scrollbar-thumb:hover {
  background-color: rgba(4, 41, 64, 0.35);
}

.ticket-search-suggestion {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 0.75rem;
  width: 100%;
  padding: 0.6rem 0.9rem;
  border: 0;
  border-radius: 0.55rem;
  background: transparent;
  text-align: left;
  text-decoration: none;
  cursor: pointer;
  transition: background 0.12s ease;
}

.ticket-search-suggestion:hover,
.ticket-search-suggestion.is-active {
  background: rgba(53, 136, 157, 0.1);
}

.ticket-search-suggestion-main {
  display: flex;
  flex-direction: column;
  gap: 0.15rem;
  min-width: 0;
}

.ticket-search-suggestion-title {
  font-family: var(--font-heading);
  font-size: 0.88rem;
  font-weight: 700;
  color: var(--hco-midnight);
  overflow-wrap: anywhere;
}

.ticket-search-suggestion-id {
  font-weight: 600;
  color: var(--hco-teal);
}

.ticket-search-suggestion-meta {
  font-size: 0.78rem;
  color: var(--hco-charcoal);
}

.ticket-search-suggestion-snippet {
  font-size: 0.78rem;
  color: var(--hco-teal);
  overflow-wrap: anywhere;
}

.ticket-search-suggestion .status-badge {
  flex: 0 0 auto;
  margin-top: 0.15rem;
}

.ticket-search-empty {
  padding: 0.7rem 0.85rem;
  font-size: 0.85rem;
  color: var(--hco-charcoal);
}

.app-header-timer {
  min-width: 0;
  display: flex;
  justify-content: center;
  flex: 1 1 auto;
}

.app-header-timer:not(:has(.active-timer:not(.d-none))) {
  display: none;
}

.app-header .active-timer {
  justify-content: center;
}

.app-header .active-timer-label {
  overflow: hidden;
}

.app-header .active-timer-label [data-active-timer-title] {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.app-nav .offcanvas-header {
  align-items: flex-start;
}

.app-header .navbar-nav {
  flex-direction: row;
  flex-wrap: nowrap;
  flex: 0 0 auto;
  margin-left: auto;
}

.app-header .nav-link,
.app-header .navbar-text {
  display: inline-flex;
  align-items: center;
  gap: 0.4rem;
  color: var(--hco-white) !important;
  font-family: var(--font-heading);
}

.app-header .nav-link:hover,
.app-header .nav-link:focus-visible {
  color: var(--hco-lime) !important;
}

@media (max-width: 991.98px) {
  .app-header-start {
    order: 1;
  }

  .app-header-search {
    order: 2;
    max-width: none;
  }

  .app-header .navbar-nav {
    order: 3;
  }

  .app-header-timer {
    order: 4;
    flex: 1 1 100%;
    justify-content: flex-start;
  }
}

.app-nav-toggler {
  flex: 0 0 auto;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 2.35rem;
  height: 2.35rem;
  padding: 0.35rem;
  border: 1px solid rgba(255, 255, 255, 0.35);
  border-radius: 0.4rem;
  background: transparent;
  color: var(--hco-white);
}

.app-nav-toggler:hover,
.app-nav-toggler:focus-visible {
  color: var(--hco-lime);
  border-color: var(--hco-lime);
}

.app-nav-toggler .fa-solid {
  font-size: 1.1rem;
}

.app-icon-close {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 2rem;
  height: 2rem;
  padding: 0;
  border: 0;
  border-radius: 0.35rem;
  background: transparent;
  color: inherit;
  cursor: pointer;
}

.app-icon-close:hover,
.app-icon-close:focus-visible {
  background: rgba(4, 41, 64, 0.08);
}

.app-nav .app-icon-close {
  color: var(--hco-white);
}

.app-nav .app-icon-close:hover,
.app-nav .app-icon-close:focus-visible {
  background: rgba(255, 255, 255, 0.12);
}

.modal-header .app-icon-close {
  margin-left: auto;
  color: var(--hco-charcoal);
}

.modal-title {
  display: inline-flex;
  align-items: center;
  gap: 0.5rem;
}

@media (min-width: 992px) {
  .app-nav.offcanvas-lg {
    z-index: 1;
    flex: 0 0 var(--app-nav-collapsed-width);
    width: var(--app-nav-collapsed-width);
    max-width: var(--app-nav-collapsed-width);
    align-self: stretch;
    overflow: hidden;
    background-color: var(--hco-midnight) !important;
  }

  .app-nav.offcanvas-lg .offcanvas-body {
    position: sticky;
    top: 0;
    z-index: 1;
    display: flex;
    flex-direction: column;
    flex-grow: 1;
    width: var(--app-nav-width);
    min-width: var(--app-nav-width);
    height: 100dvh;
    padding: 0.45rem 0.5rem 0.85rem !important;
    overflow: hidden;
    background-color: var(--hco-midnight) !important;
    box-shadow: none;
  }

  .app-frame.is-nav-ready .app-nav.offcanvas-lg {
    transition:
      flex-basis 0.32s cubic-bezier(0.4, 0, 0.2, 1),
      width 0.32s cubic-bezier(0.4, 0, 0.2, 1),
      max-width 0.32s cubic-bezier(0.4, 0, 0.2, 1);
  }

  .app-frame.is-nav-ready .app-stage {
    transition: flex-basis 0.32s cubic-bezier(0.4, 0, 0.2, 1);
  }

  .app-frame.is-nav-ready .app-nav-brand {
    transition: padding-left 0.32s cubic-bezier(0.4, 0, 0.2, 1);
  }

  .app-frame.is-nav-ready .app-nav-brand-text,
  .app-frame.is-nav-ready .app-nav-label {
    transition:
      max-width 0.32s cubic-bezier(0.4, 0, 0.2, 1),
      opacity 0.22s ease;
  }

  .app-frame.is-nav-ready .app-nav-group-toggle {
    transition:
      max-width 0.32s cubic-bezier(0.4, 0, 0.2, 1),
      opacity 0.22s ease;
  }

  .app-frame.is-nav-ready .app-nav-list .nav-link,
  .app-frame.is-nav-ready .app-nav-collapse {
    transition:
      padding-left 0.32s cubic-bezier(0.4, 0, 0.2, 1),
      padding-right 0.32s cubic-bezier(0.4, 0, 0.2, 1),
      gap 0.32s cubic-bezier(0.4, 0, 0.2, 1);
  }

  .app-frame.is-nav-ready .app-nav-collapse-state {
    transition: gap 0.32s cubic-bezier(0.4, 0, 0.2, 1);
  }

  .app-frame:not(.is-nav-collapsed) .app-nav.offcanvas-lg {
    flex-basis: var(--app-nav-width);
    width: var(--app-nav-width);
    max-width: var(--app-nav-width);
  }

  .app-header {
    flex-wrap: nowrap;
  }

  .app-header-search {
    flex: 1 1 16rem;
  }

  .app-header-timer {
    flex: 1 1 auto;
  }

  .app-shell {
    border-left: 3px solid var(--hco-lime);
  }

  .app-stage:has(> .admin-header) .app-shell {
    border-left-color: var(--hco-safety-orange);
  }

  .app-frame.is-nav-collapsed .app-nav-brand {
    padding-left: 0.75rem;
    padding-right: 0.35rem;
  }

  .app-frame.is-nav-collapsed .app-nav-logo {
    height: 3.75rem;
    width: 3.75rem;
  }

  .app-frame.is-nav-collapsed .app-nav-brand-text,
  .app-frame.is-nav-collapsed .app-nav-label {
    max-width: 0;
    opacity: 0;
  }

  .app-frame.is-nav-collapsed .app-nav-list .nav-link,
  .app-frame.is-nav-collapsed .app-nav-collapse {
    gap: 0;
    padding-left: 2rem;
    padding-right: 0.4rem;
  }

  .app-frame.is-nav-collapsed .app-nav-collapse-state {
    gap: 0;
  }

  .app-frame.is-nav-collapsed .app-nav-sub,
  .app-frame.is-nav-collapsed .app-nav-group.is-open > .app-nav-sub {
    display: none;
  }

  .app-frame.is-nav-collapsed .app-nav-group-toggle {
    max-width: 0;
    opacity: 0;
    overflow: hidden;
  }

  .app-frame.is-nav-collapsed .app-nav-group-row > .nav-link {
    flex: 1 1 auto;
  }
}

.user-menu-toggle {
  display: flex;
  align-items: center;
  padding: 0.2rem !important;
  border-radius: 50%;
}

.user-menu-toggle::after {
  display: none;
}

.user-menu-toggle:hover .user-menu-avatar,
.user-menu-toggle:focus-visible .user-menu-avatar,
.user-menu-toggle[aria-expanded="true"] .user-menu-avatar {
  border-color: var(--hco-lime);
  box-shadow: 0 0 0 2px rgba(122, 193, 67, 0.35);
}

.user-menu-avatar {
  width: 2rem;
  height: 2rem;
  border-radius: 50%;
  overflow: hidden;
  display: grid;
  place-items: center;
  background: rgba(255, 255, 255, 0.92);
  border: 2px solid rgba(255, 255, 255, 0.75);
  color: var(--hco-teal);
  font-family: var(--font-heading);
  font-weight: 700;
  font-size: 0.9rem;
  line-height: 1;
  transition: border-color 0.15s ease, box-shadow 0.15s ease;
}

.user-menu-avatar-image {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
}

.user-menu-avatar-fallback {
  display: grid;
  place-items: center;
  width: 100%;
  height: 100%;
  background: rgba(53, 136, 157, 0.18);
}

.user-menu-dropdown {
  min-width: 15.5rem;
  margin-top: 0.35rem;
  border: 1px solid rgba(4, 41, 64, 0.12);
  border-radius: 0.35rem;
  box-shadow: 0 8px 24px rgba(4, 41, 64, 0.14);
  padding: 0.25rem 0;
}

.user-menu-identity {
  padding: 0.7rem 1rem 0.55rem;
}

.user-menu-name {
  display: block;
  font-family: var(--font-heading);
  font-weight: 700;
  color: var(--hco-midnight);
  font-size: 0.95rem;
  line-height: 1.25;
}

.user-menu-email {
  display: block;
  margin-top: 0.15rem;
  color: rgba(4, 41, 64, 0.65);
  font-size: 0.82rem;
  line-height: 1.3;
  word-break: break-word;
}

.user-menu-dropdown .dropdown-divider {
  margin: 0.2rem 0;
  border-top-color: rgba(4, 41, 64, 0.1);
}

.user-menu-dropdown .dropdown-item {
  font-size: 0.9rem;
  color: var(--hco-charcoal);
  padding: 0.55rem 1rem;
}

.user-menu-dropdown .dropdown-item:hover,
.user-menu-dropdown .dropdown-item:focus {
  background: rgba(53, 136, 157, 0.1);
  color: var(--hco-teal);
}

.user-menu-signout {
  display: flex;
  align-items: center;
  gap: 0.55rem;
}

.user-menu-signout i {
  flex-shrink: 0;
  opacity: 0.8;
  width: 1rem;
  text-align: center;
}

.user-menu-version {
  padding: 0.45rem 1rem 0.55rem;
  color: rgba(4, 41, 64, 0.55);
  font-size: 0.72rem;
  line-height: 1.25;
  letter-spacing: 0.01em;
  text-align: center;
}

.btn:focus,
.btn:active:focus,
.btn-link.nav-link:focus,
.form-control:focus,
.form-check-input:focus {
  box-shadow: 0 0 0 0.25rem rgba(53, 136, 157, 0.35);
}

.form-floating > .form-control-plaintext::placeholder,
.form-floating > .form-control::placeholder {
  color: var(--bs-secondary-color);
  text-align: end;
}

.form-floating > .form-control-plaintext:focus::placeholder,
.form-floating > .form-control:focus::placeholder {
  text-align: start;
}

/* Landing page */

.landing-body {
  margin: 0;
  min-height: 100%;
  min-height: 100dvh;
  overflow-x: hidden;
  background: var(--hco-midnight);
  font-family: var(--font-body);
}

.landing-hero {
  position: relative;
  min-height: 100vh;
  min-height: 100dvh;
  display: grid;
  place-items: center;
  padding: clamp(1.5rem, 4vw, 3.5rem);
  color: var(--hco-white);
  text-align: center;
}

.landing-atmosphere {
  position: absolute;
  inset: 0;
  background:
    radial-gradient(ellipse 70% 55% at 75% 18%, rgba(122, 193, 67, 0.22), transparent 55%),
    radial-gradient(ellipse 55% 45% at 12% 85%, rgba(53, 136, 157, 0.35), transparent 50%),
    linear-gradient(165deg, #031f33 0%, var(--hco-midnight) 48%, #063552 100%);
  animation: atmosphere-shift 16s ease-in-out infinite alternate;
}

.landing-grain {
  position: absolute;
  inset: 0;
  opacity: 0.4;
  background-image:
    linear-gradient(rgba(203, 224, 225, 0.04) 1px, transparent 1px),
    linear-gradient(90deg, rgba(203, 224, 225, 0.04) 1px, transparent 1px);
  background-size: 44px 44px;
  mask-image: radial-gradient(ellipse 75% 70% at 50% 45%, black, transparent);
  pointer-events: none;
}

.landing-badges {
  position: absolute;
  inset: 0;
  z-index: 1;
  pointer-events: none;
  overflow: hidden;
}

.landing-badge {
  position: absolute;
  width: min(38vw, 22rem);
  aspect-ratio: 1;
}

.landing-badge::before {
  content: "";
  position: absolute;
  inset: 0;
  border: 2px solid rgba(203, 224, 225, 0.18);
  background:
    linear-gradient(145deg, rgba(203, 224, 225, 0.08), rgba(122, 193, 67, 0.06));
  clip-path: polygon(50% 0%, 93% 25%, 93% 75%, 50% 100%, 7% 75%, 7% 25%);
  animation: badge-spin 20s linear infinite;
}

.landing-badge-a {
  top: 10%;
  right: 8%;
  opacity: 0.85;
  animation: badge-float-a 10s ease-in-out infinite;
}

.landing-badge-b {
  width: min(24vw, 12rem);
  bottom: 12%;
  left: 8%;
  opacity: 0.45;
  animation: badge-float-b 13s ease-in-out infinite;
}

.landing-badge-b::before {
  border-color: rgba(122, 193, 67, 0.35);
  animation-duration: 26s;
  animation-direction: reverse;
}

.landing-content {
  position: relative;
  z-index: 2;
  max-width: 42rem;
  margin: 0 auto;
}

.landing-brand {
  margin: 0 0 0.5rem;
  font-family: var(--font-title);
  font-size: clamp(2.75rem, 8vw, 5rem);
  font-weight: 400;
  letter-spacing: 0.04em;
  line-height: 0.95;
  text-transform: uppercase;
  color: var(--hco-white);
  animation: rise-in 0.8s ease-out both;
}

.landing-headline {
  margin: 0 0 1.25rem;
  font-family: var(--font-heading);
  font-size: clamp(1.05rem, 2.6vw, 1.35rem);
  font-weight: 700;
  letter-spacing: 0.28em;
  text-transform: uppercase;
  line-height: 1.2;
  color: var(--hco-lime);
  animation: rise-in 0.9s ease-out 0.12s both;
}

.landing-lede {
  margin: 0 auto 2rem;
  max-width: 26rem;
  font-family: var(--font-body);
  font-size: clamp(1rem, 2.2vw, 1.125rem);
  line-height: 1.6;
  color: var(--hco-steel);
  animation: rise-in 1s ease-out 0.22s both;
}

.landing-actions {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  justify-content: center;
  gap: 1rem 1.5rem;
  animation: rise-in 1s ease-out 0.32s both;
}

.landing-cta {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 0.55rem;
  min-height: 3rem;
  padding: 0.85rem 1.75rem;
  border-radius: 0.25rem;
  background: var(--hco-lime);
  color: var(--hco-midnight);
  font-family: var(--font-heading);
  font-size: 0.9rem;
  font-weight: 700;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  text-decoration: none;
  transition: transform 0.25s ease, background-color 0.25s ease, box-shadow 0.25s ease;
  box-shadow: 0 10px 28px rgba(122, 193, 67, 0.28);
}

.landing-cta:hover,
.landing-cta:focus-visible {
  background: #8fd15a;
  color: var(--hco-midnight);
  transform: translateY(-2px);
  box-shadow: 0 14px 32px rgba(122, 193, 67, 0.38);
  outline: none;
}

.landing-secondary {
  display: inline-flex;
  align-items: center;
  gap: 0.4rem;
  color: var(--hco-steel);
  font-family: var(--font-body);
  font-size: 0.9rem;
  font-weight: 600;
  text-decoration: none;
  border-bottom: 1px solid transparent;
  transition: color 0.2s ease, border-color 0.2s ease;
}

.landing-secondary:hover,
.landing-secondary:focus-visible {
  color: var(--hco-white);
  border-bottom-color: var(--hco-teal);
  outline: none;
}

@keyframes rise-in {
  from {
    opacity: 0;
    transform: translateY(1.25rem);
  }
  to {
    opacity: 1;
    transform: translateY(0);
  }
}

@keyframes atmosphere-shift {
  from {
    filter: saturate(1);
  }
  to {
    filter: saturate(1.15);
  }
}

@keyframes badge-spin {
  from {
    transform: rotate(-21deg);
  }
  to {
    transform: rotate(339deg);
  }
}

@keyframes badge-float-a {
  0%,
  100% {
    transform: translate(0, 0);
  }
  25% {
    transform: translate(-4.5rem, 3rem);
  }
  50% {
    transform: translate(-6rem, -2rem);
  }
  75% {
    transform: translate(3rem, -3.5rem);
  }
}

@keyframes badge-float-b {
  0%,
  100% {
    transform: translate(0, 0);
  }
  30% {
    transform: translate(4rem, -3rem);
  }
  65% {
    transform: translate(2.5rem, 3.5rem);
  }
}

@media (max-width: 767px) {
  .landing-badge-a {
    width: 55vw;
    top: auto;
    bottom: 6%;
    right: -8%;
    opacity: 0.35;
  }

  .landing-badge-b {
    display: none;
  }
}

@media (prefers-reduced-motion: reduce) {
  .landing-brand,
  .landing-headline,
  .landing-lede,
  .landing-actions,
  .landing-atmosphere {
    animation: none;
  }

  .landing-cta {
    transition: none;
  }

  .ticket-workspace.is-details-ready .ticket-details-rail,
  .ticket-workspace.is-details-ready .ticket-details-clip,
  .ticket-details-toggle-icon,
  .app-frame.is-nav-ready .app-nav.offcanvas-lg,
  .app-frame.is-nav-ready .app-stage,
  .app-frame.is-nav-ready .app-nav-brand,
  .app-frame.is-nav-ready .app-nav-brand-text,
  .app-frame.is-nav-ready .app-nav-label,
  .app-frame.is-nav-ready .app-nav-group-toggle,
  .app-frame.is-nav-ready .app-nav-list .nav-link,
  .app-frame.is-nav-ready .app-nav-collapse,
  .app-frame.is-nav-ready .app-nav-collapse-state,
  .ticket-visibility-toggle,
  .ticket-visibility-switch,
  .ticket-visibility-switch::after {
    transition: none;
  }
}

/* Tickets & admin */

.page-eyebrow,
.admin-eyebrow {
  font-family: var(--font-heading);
  font-size: 0.85rem;
  font-weight: 700;
  letter-spacing: 0.18em;
  text-transform: uppercase;
  color: var(--hco-teal);
}

.page-title,
.admin-title {
  margin: 0;
  font-family: var(--font-title);
  font-size: clamp(1.75rem, 5vw, 2.75rem);
  letter-spacing: 0.04em;
  text-transform: uppercase;
  color: var(--hco-midnight);
  overflow-wrap: anywhere;
  word-break: break-word;
}

.page-lede,
.admin-lede {
  margin: 0.75rem 0 0;
  color: var(--hco-charcoal);
}

.admin-header {
  background: var(--hco-white);
  border-bottom: 1px solid rgba(4, 41, 64, 0.08);
  box-shadow: 0 1px 0 rgba(4, 41, 64, 0.04);
}

.app-header.admin-header .app-nav-toggler {
  border-color: rgba(4, 41, 64, 0.18);
  color: var(--hco-midnight);
}

.app-header.admin-header .app-nav-toggler:hover,
.app-header.admin-header .app-nav-toggler:focus-visible {
  color: var(--hco-teal);
  border-color: var(--hco-teal);
  background: rgba(4, 41, 64, 0.06);
}

.app-header.admin-header .app-nav-brand {
  color: var(--hco-midnight);
}

.app-header.admin-header .app-nav-brand:hover,
.app-header.admin-header .app-nav-brand:focus-visible {
  color: var(--hco-teal);
}

.app-header.admin-header .nav-link,
.app-header.admin-header .navbar-text {
  color: var(--hco-midnight) !important;
}

.app-header.admin-header .nav-link:hover,
.app-header.admin-header .nav-link:focus-visible {
  color: var(--hco-teal) !important;
}

.app-header.admin-header .user-menu-toggle:hover .user-menu-avatar,
.app-header.admin-header .user-menu-toggle:focus-visible .user-menu-avatar,
.app-header.admin-header .user-menu-toggle[aria-expanded="true"] .user-menu-avatar {
  border-color: var(--hco-teal);
  box-shadow: 0 0 0 2px rgba(53, 136, 157, 0.28);
}

.app-header.admin-header .user-menu-avatar {
  background: var(--hco-cloud);
  border-color: rgba(4, 41, 64, 0.16);
  color: var(--hco-teal);
}

.app-header.admin-header .active-timer-task {
  color: var(--hco-midnight);
}

.app-header.admin-header .active-timer-task:hover {
  color: var(--hco-teal);
}

.app-header.admin-header .active-timer-status {
  color: var(--hco-charcoal);
}

.app-header.admin-header .active-timer-status.is-running,
.app-header.admin-header .active-timer-elapsed {
  color: var(--hco-teal);
}

.app-header.admin-header .active-timer-started {
  color: var(--hco-charcoal);
}

.btn-hco-primary {
  --bs-btn-color: var(--hco-midnight);
  --bs-btn-bg: var(--hco-lime);
  --bs-btn-border-color: var(--hco-lime);
  --bs-btn-hover-color: var(--hco-midnight);
  --bs-btn-hover-bg: #8fd15a;
  --bs-btn-hover-border-color: #8fd15a;
  --bs-btn-active-color: var(--hco-midnight);
  --bs-btn-active-bg: #8fd15a;
  --bs-btn-active-border-color: #8fd15a;
  --bs-btn-focus-shadow-rgb: 122, 193, 67;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 0.45rem;
  color: var(--bs-btn-color);
  background-color: var(--bs-btn-bg);
  border: 1px solid var(--bs-btn-border-color);
  font-family: var(--font-heading);
  font-weight: 700;
  letter-spacing: 0.04em;
  text-transform: uppercase;
}

.btn-hco-primary:focus,
.btn-hco-primary:active:focus {
  box-shadow: 0 0 0 0.25rem rgba(122, 193, 67, 0.35);
}

.btn-hco-outline {
  --bs-btn-color: var(--hco-white);
  --bs-btn-bg: var(--hco-teal);
  --bs-btn-border-color: var(--hco-teal);
  --bs-btn-hover-color: var(--hco-white);
  --bs-btn-hover-bg: #2c7385;
  --bs-btn-hover-border-color: #2c7385;
  --bs-btn-active-color: var(--hco-white);
  --bs-btn-active-bg: #2c7385;
  --bs-btn-active-border-color: #2c7385;
  --bs-btn-focus-shadow-rgb: 53, 136, 157;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 0.45rem;
  color: var(--bs-btn-color);
  background-color: var(--bs-btn-bg);
  border: 1px solid var(--bs-btn-border-color);
  font-family: var(--font-heading);
  font-weight: 700;
  letter-spacing: 0.04em;
  text-transform: uppercase;
}

.btn-hco-outline:focus,
.btn-hco-outline:active:focus {
  box-shadow: 0 0 0 0.25rem rgba(53, 136, 157, 0.35);
}

.btn-danger {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 0.45rem;
}

/* Status pages (access denied, 404, error, invalid link, etc.) — centered empty state,
   shared by Views/Shared/_StatusPage.cshtml */
.status-page {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  text-align: center;
  min-height: min(28rem, calc(100dvh - 12rem));
  padding: 2.5rem 1.25rem 3rem;
}

.status-page-icon {
  display: flex;
  align-items: center;
  justify-content: center;
  width: 5.5rem;
  height: 5.5rem;
  margin-bottom: 1.5rem;
  border: 2px solid var(--hco-silver);
  border-radius: 50%;
  color: var(--hco-silver);
  font-size: 2rem;
}

.status-page-title {
  margin: 0 0 0.85rem;
  font-family: var(--font-heading);
  font-size: clamp(1.75rem, 3vw, 2.15rem);
  font-weight: 700;
  letter-spacing: 0.01em;
  color: var(--hco-midnight);
}

.status-page-lede {
  max-width: 28rem;
  margin: 0 0 1.75rem;
  font-size: 1rem;
  line-height: 1.55;
  color: var(--hco-charcoal);
}

.status-page-meta {
  margin: -0.75rem 0 1.75rem;
  font-size: 0.85rem;
  color: var(--hco-silver);
}

.status-page-meta code {
  color: var(--hco-charcoal);
}

.status-page-cta {
  min-width: 10.5rem;
  padding: 0.65rem 1.5rem;
  border-radius: 0.35rem;
  text-decoration: none;
}

.admin-card {
  background: var(--hco-white);
  border: 1px solid rgba(4, 41, 64, 0.08);
  border-radius: 0.5rem;
  padding: 1.25rem;
  box-shadow: 0 8px 24px rgba(4, 41, 64, 0.06);
}

.admin-card-title {
  margin: 0 0 1rem;
  display: flex;
  align-items: center;
  gap: 0.5rem;
  font-family: var(--font-heading);
  font-size: 0.95rem;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--hco-charcoal);
}

.admin-card-toggle {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.5rem;
  width: 100%;
  margin: 0;
  padding: 0;
  list-style: none;
  cursor: pointer;
  user-select: none;
}

.admin-card-toggle::-webkit-details-marker,
.admin-card-toggle::marker {
  display: none;
  content: none;
}

.admin-card-toggle .admin-card-title {
  margin: 0;
}

.admin-card[open] > .admin-card-toggle {
  margin-bottom: 1rem;
}

.admin-card-chevron {
  flex: 0 0 auto;
  color: var(--hco-teal);
  font-size: 0.8rem;
  line-height: 1;
  transition: transform 0.2s ease;
}

.admin-card[open] > .admin-card-toggle .admin-card-chevron {
  transform: rotate(90deg);
}

.admin-card-toggle:hover .admin-card-title,
.admin-card-toggle:hover .admin-card-chevron,
.admin-card-toggle:focus-visible .admin-card-title,
.admin-card-toggle:focus-visible .admin-card-chevron {
  color: var(--hco-teal);
}

.admin-card-toggle:focus-visible {
  outline: 2px solid var(--hco-teal);
  outline-offset: 0.2rem;
  border-radius: 0.25rem;
}

.property-field-row {
  display: flex;
  align-items: center;
  gap: 0.15rem;
}

.property-field-row .form-control,
.property-field-row .form-select,
.property-field-row .hd-select {
  flex: 1 1 auto;
  min-width: 0;
}

.property-field-row .ticket-message-action-button {
  flex: 0 0 auto;
}

.property-field-row .form-control[readonly],
[data-property-field]:not(.is-editing) .form-select:not(:disabled),
[data-property-field]:not(.is-editing) .hd-select-toggle {
  background: var(--hco-white);
  cursor: default;
}

[data-property-field]:not(.is-editing) .form-select:not(:disabled) {
  pointer-events: none;
}

[data-requester-search] {
  position: relative;
}

.requester-suggestions {
  position: absolute;
  z-index: 20;
  top: calc(100% - 0.15rem);
  left: 0;
  right: 0;
  margin: 0;
  padding: 0.3rem 0;
  list-style: none;
  background: var(--hco-white);
  border: 1px solid rgba(4, 41, 64, 0.12);
  border-radius: 0.45rem;
  box-shadow: 0 10px 28px rgba(4, 41, 64, 0.12);
  max-height: 16rem;
  overflow-y: auto;
}

.requester-suggestion {
  display: flex;
  flex-direction: column;
  align-items: flex-start;
  width: 100%;
  padding: 0.5rem 0.85rem;
  border: 0;
  background: transparent;
  text-align: left;
  cursor: pointer;
}

.requester-suggestion:hover,
.requester-suggestion.is-active {
  background: rgba(53, 136, 157, 0.1);
}

.requester-suggestion-name {
  font-family: var(--font-heading);
  font-size: 0.88rem;
  font-weight: 700;
  color: var(--hco-midnight);
}

.requester-suggestion-email {
  font-size: 0.78rem;
  color: var(--hco-charcoal);
}

.settings-tabs {
  display: flex;
  flex-wrap: wrap;
  gap: 0.35rem;
  margin: 0 0 1.25rem;
  padding: 0.25rem;
  width: fit-content;
  max-width: 100%;
  background: rgba(4, 41, 64, 0.05);
  border-radius: 0.5rem;
}

.settings-tabs-nested {
  margin-bottom: 1rem;
}

.settings-tab {
  display: inline-flex;
  align-items: center;
  gap: 0.45rem;
  border: 0;
  background: transparent;
  padding: 0.5rem 1rem;
  border-radius: 0.4rem;
  font-family: var(--font-heading);
  font-size: 0.85rem;
  font-weight: 700;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  color: var(--hco-charcoal);
}

.settings-tab:hover,
.settings-tab:focus-visible {
  color: var(--hco-teal);
}

.settings-tab.active {
  background: var(--hco-white);
  color: var(--hco-teal);
  box-shadow: 0 1px 4px rgba(4, 41, 64, 0.08);
}

.notification-recipient-list {
  display: flex;
  flex-direction: column;
  gap: 0.35rem;
  max-height: 22rem;
  overflow: auto;
  padding: 0.35rem;
  border: 1px solid rgba(4, 41, 64, 0.12);
  border-radius: 0.45rem;
  background: rgba(4, 41, 64, 0.02);
}

.notification-recipient {
  display: flex;
  align-items: flex-start;
  gap: 0.65rem;
  margin: 0;
  padding: 0.55rem 0.7rem;
  border-radius: 0.35rem;
  cursor: pointer;
}

.notification-recipient:hover {
  background: rgba(53, 136, 157, 0.08);
}

.notification-recipient.is-disabled {
  cursor: not-allowed;
  opacity: 0.65;
}

.notification-recipient .form-check-input {
  margin-top: 0.2rem;
}

.notification-recipient-name {
  display: block;
  font-weight: 600;
  color: var(--hco-midnight);
}

.notification-recipient-email {
  display: block;
  font-size: 0.82rem;
  color: var(--hco-charcoal);
}

.ticket-type-choice-list {
  display: flex;
  flex-direction: column;
  gap: 0.65rem;
}

.ticket-type-choice {
  display: flex;
  align-items: center;
  gap: 0.55rem;
  padding-left: 0.15rem;
  border-left: 3px solid transparent;
}

.ticket-type-choice:focus-within,
.ticket-type-choice.is-drop-target {
  border-left-color: var(--hco-teal);
}

.ticket-type-choice.is-dragging {
  opacity: 0.55;
}

.ticket-type-choice-handle {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 1.65rem;
  height: 2.15rem;
  border: 0;
  background: transparent;
  color: rgba(4, 41, 64, 0.35);
  cursor: grab;
  padding: 0;
}

.ticket-type-choice-handle:hover,
.ticket-type-choice-handle:focus-visible {
  color: var(--hco-teal);
}

.ticket-type-choice.is-dragging .ticket-type-choice-handle {
  cursor: grabbing;
}

.ticket-type-choice .form-control {
  flex: 1 1 auto;
  min-width: 0;
  color: var(--hco-midnight);
}

.ticket-type-choice-remove {
  flex: 0 0 auto;
}

.admin-stat-card {
  background: var(--hco-white);
  border: 1px solid rgba(4, 41, 64, 0.08);
  border-radius: 0.75rem;
  padding: 1.1rem 1.2rem;
  min-height: 6.5rem;
  display: flex;
  flex-direction: column;
  justify-content: space-between;
  box-shadow: 0 8px 20px rgba(4, 41, 64, 0.05);
}

.admin-stat-label {
  display: inline-flex;
  align-items: center;
  flex-wrap: wrap;
  gap: 0.4rem;
  line-height: 1.3;
  font-family: var(--font-heading);
  font-size: 0.75rem;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--hco-charcoal);
}

.admin-stat-value {
  font-family: var(--font-title);
  font-size: 2.25rem;
  line-height: 1;
  color: var(--hco-midnight);
}

.admin-stat-value-duration {
  font-size: 1.65rem;
  letter-spacing: 0.02em;
}

.admin-stat-open { border-top: 3px solid var(--hco-teal); }
.admin-stat-progress { border-top: 3px solid var(--hco-vibrant-teal); }
.admin-stat-waiting { border-top: 3px solid var(--hco-safety-orange); }
.admin-stat-resolved { border-top: 3px solid var(--hco-olive); }
.admin-stat-closed { border-top: 3px solid var(--hco-silver); }

.admin-stat-card:has(.admin-stat-card-top) {
  justify-content: flex-start;
  gap: 0.5rem;
}

.admin-stat-card-top {
  display: flex;
}

.kb-card-icon-open {
  background: rgba(53, 136, 157, 0.14);
  color: var(--hco-teal);
}

.kb-card-icon-closed {
  background: rgba(179, 179, 179, 0.22);
  color: var(--hco-charcoal);
}

.kb-card-icon-time {
  background: rgba(68, 183, 191, 0.16);
  color: var(--hco-vibrant-teal);
}

.admin-filter-bar {
  display: flex;
  flex-wrap: wrap;
  gap: 0.5rem;
}

.admin-filter {
  display: inline-flex;
  align-items: center;
  padding: 0.45rem 0.85rem;
  border-radius: 999px;
  border: 1px solid rgba(4, 41, 64, 0.12);
  background: var(--hco-white);
  color: var(--hco-charcoal);
  font-family: var(--font-heading);
  font-size: 0.75rem;
  font-weight: 700;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  text-decoration: none;
}

.admin-filter.active,
.admin-filter:hover {
  background: var(--hco-midnight);
  border-color: var(--hco-midnight);
  color: var(--hco-white);
}

.admin-table-wrap {
  background: var(--hco-white);
  border: 1px solid rgba(4, 41, 64, 0.08);
  border-radius: 0.5rem;
  overflow-x: auto;
  -webkit-overflow-scrolling: touch;
}

.admin-table {
  margin: 0;
}

.admin-table thead th {
  background: var(--hco-midnight);
  color: var(--hco-white);
  font-family: var(--font-heading);
  font-size: 0.75rem;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  border: 0;
}

.admin-table tbody td {
  border-color: rgba(4, 41, 64, 0.08);
  vertical-align: middle;
}

.ticket-link {
  color: var(--hco-teal);
  font-weight: 600;
  text-decoration: none;
}

.ticket-link:hover {
  color: var(--hco-midnight);
  text-decoration: underline;
}

.ticket-description {
  white-space: pre-wrap;
  line-height: 1.6;
}

.ticket-workspace {
  display: flex;
  flex-direction: column;
  align-items: stretch;
  gap: 1rem;
  width: 100%;
  max-width: 100%;
  min-width: 0;
}

.ticket-workspace-main {
  flex: 1 1 auto;
  width: 100%;
  min-width: 0;
  max-width: 100%;
}

.ticket-details-rail {
  display: flex;
  align-items: flex-start;
  gap: 0.45rem;
  width: 100%;
  max-width: 100%;
  min-width: 0;
  order: -1;
  padding: 0 0 1rem;
  overflow: hidden;
}

.ticket-details-toggle {
  flex: 0 0 auto;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 1.85rem;
  height: 1.85rem;
  margin-top: 0.15rem;
  padding: 0;
  border: 1px solid rgba(4, 41, 64, 0.16);
  border-radius: 0.4rem;
  background: var(--hco-white);
  color: var(--hco-midnight);
  cursor: pointer;
  box-shadow: 0 4px 12px rgba(4, 41, 64, 0.06);
}

.ticket-details-toggle:hover,
.ticket-details-toggle:focus-visible {
  color: var(--hco-teal);
  border-color: var(--hco-teal);
}

.ticket-details-toggle-icon {
  display: block;
  font-size: 0.85rem;
  line-height: 1;
  transition: transform 0.32s ease;
}

.ticket-workspace.is-details-collapsed .ticket-details-toggle-icon {
  transform: rotate(180deg);
}

.ticket-details-clip {
  flex: 1 1 auto;
  min-width: 0;
  overflow: hidden;
}

.ticket-details-rail .ticket-details-sidebar {
  min-width: 0;
  padding: 0.75rem 0 2rem 1.5rem;
  font-size: 0.8rem;
}

.ticket-workspace.is-details-ready .ticket-details-rail {
  transition:
    flex-basis 0.32s cubic-bezier(0.4, 0, 0.2, 1),
    width 0.32s cubic-bezier(0.4, 0, 0.2, 1),
    max-width 0.32s cubic-bezier(0.4, 0, 0.2, 1),
    padding 0.32s cubic-bezier(0.4, 0, 0.2, 1);
}

.ticket-details-sidebar .admin-card {
  margin-right: 0;
  padding: 0.85rem 0.95rem;
}

.ticket-details-sidebar .admin-card-title {
  margin-bottom: 0.65rem;
  font-size: 0.72rem;
  letter-spacing: 0.06em;
}

.ticket-details-sidebar .admin-card-toggle .admin-card-title {
  margin-bottom: 0;
}

.ticket-details-sidebar .admin-card[open] > .admin-card-toggle {
  margin-bottom: 0.65rem;
}

.ticket-details-sidebar .admin-details dt,
.ticket-details-sidebar .ticket-filter-label {
  font-size: 0.65rem;
  letter-spacing: 0.06em;
  margin-bottom: 0.2rem;
}

.ticket-details-sidebar .admin-details dd {
  margin-bottom: 0.65rem;
  font-size: 0.8rem;
}

.ticket-details-sidebar .admin-details dd:last-of-type {
  margin-bottom: 0;
}

.ticket-details-sidebar .form-select,
.ticket-details-sidebar .form-control,
.ticket-details-sidebar .hd-select-toggle {
  font-size: 0.8rem;
  min-height: 2rem;
  padding: 0.25rem 0.55rem;
}

.ticket-details-sidebar .hd-select-toggle {
  padding-right: 1.85rem;
}

.ticket-details-sidebar .mb-3 {
  margin-bottom: 0.65rem !important;
}

.ticket-details-sidebar .form-text {
  font-size: 0.7rem;
  margin-top: 0.3rem;
}

.ticket-details-sidebar .btn {
  font-size: 0.7rem;
  padding: 0.4rem 0.65rem;
}

.ticket-conversation-column {
  width: 100%;
  min-width: 0;
  max-width: 100%;
}

.ticket-page-header {
  display: flex;
  align-items: flex-start;
  gap: 0.85rem;
  width: 100%;
  margin: 0 0 1rem;
}

.ticket-page-header::before {
  content: "";
  flex: 0 0 2.5rem;
  width: 2.5rem;
}

.ticket-page-header-card {
  flex: 1;
  min-width: 0;
  max-width: 100%;
  background: var(--hco-white);
  border: 1px solid rgba(4, 41, 64, 0.08);
  border-radius: 0.5rem;
  padding: 1rem 1.1rem;
  box-shadow: 0 6px 18px rgba(4, 41, 64, 0.05);
}

.ticket-page-header-card .page-title {
  font-size: clamp(1.5rem, 4vw, 2.25rem);
}

@media (max-width: 991.98px) {
  .ticket-details-clip {
    display: grid;
    grid-template-rows: 1fr;
  }

  .ticket-workspace.is-details-ready .ticket-details-clip {
    transition: grid-template-rows 0.32s cubic-bezier(0.4, 0, 0.2, 1);
  }

  .ticket-workspace.is-details-collapsed .ticket-details-clip {
    grid-template-rows: 0fr;
  }

  .ticket-details-clip > .ticket-details-sidebar {
    min-height: 0;
    overflow: hidden;
  }
}

@media (min-width: 992px) {
  .ticket-workspace {
    flex-direction: row;
    align-items: flex-start;
    gap: 1.25rem;
    margin-right: -1.5rem;
  }

  .ticket-details-rail {
    --ticket-details-sidebar-width: 18.85rem;
    position: sticky;
    top: 0.5rem;
    align-self: flex-start;
    z-index: 2;
    flex: 0 0 21.5rem;
    width: 21.5rem;
    max-width: 21.5rem;
    order: 0;
    margin-left: auto;
    padding: 0.35rem 0 1.25rem 0.35rem;
    background: var(--hco-cloud);
    overflow: hidden;
  }

  .ticket-workspace.is-details-collapsed .ticket-details-rail {
    flex-basis: 2.65rem;
    width: 2.65rem;
    max-width: 2.65rem;
  }

  .ticket-details-rail .ticket-details-sidebar {
    width: var(--ticket-details-sidebar-width);
    min-width: var(--ticket-details-sidebar-width);
  }
}

.admin-details dt {
  font-family: var(--font-heading);
  font-size: 0.75rem;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--hco-charcoal);
}

.admin-details dd {
  margin-bottom: 1rem;
}

.ticket-timer-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.5rem;
  font-variant-numeric: tabular-nums;
}

.ticket-timer-running {
  display: inline-flex;
  align-items: center;
  gap: 0.3rem;
  color: var(--hco-teal);
  font-family: var(--font-heading);
  font-size: 0.65rem;
  font-weight: 700;
  letter-spacing: 0.06em;
  text-transform: uppercase;
}

.ticket-timer-running-dot {
  width: 0.45rem;
  height: 0.45rem;
  border-radius: 50%;
  background: var(--hco-lime);
  box-shadow: 0 0 0 0 rgba(122, 193, 67, 0.7);
  animation: ticket-timer-pulse 1.4s ease-out infinite;
}

@keyframes ticket-timer-pulse {
  0% {
    box-shadow: 0 0 0 0 rgba(122, 193, 67, 0.55);
  }
  70% {
    box-shadow: 0 0 0 0.35rem rgba(122, 193, 67, 0);
  }
  100% {
    box-shadow: 0 0 0 0 rgba(122, 193, 67, 0);
  }
}

.ticket-timer-actions {
  display: flex;
  gap: 0.4rem;
  margin-top: 0.5rem;
}

.ticket-timer-actions form {
  flex: 1 1 auto;
  min-width: 0;
}

.ticket-timer-actions .btn {
  min-height: 2rem;
}

.ticket-timer-notice {
  margin-top: 0.45rem;
  font-size: 0.7rem;
  color: var(--hco-charcoal);
}

.ticket-timer-paused {
  font-family: var(--font-heading);
  font-size: 0.65rem;
  font-weight: 700;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  color: var(--hco-safety-orange);
}

.ticket-timer-stamps {
  margin-top: 0.65rem;
}

.ticket-timer-stamps dd:last-of-type {
  margin-bottom: 0;
}

.ticket-timer-sessions {
  list-style: none;
  margin: 0;
  padding: 0;
}

.ticket-timer-history-link {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  margin-top: 0.65rem;
  padding: 0;
  border: 0;
  background: none;
  color: var(--hco-teal);
  font-size: 0.75rem;
  font-weight: 600;
  text-decoration: underline;
  text-underline-offset: 0.15rem;
}

.ticket-timer-history-link:hover,
.ticket-timer-history-link:focus-visible {
  color: var(--hco-midnight);
}

.modal-content .ticket-timer-session {
  padding: 0.55rem 0;
  margin-bottom: 0;
  border-bottom: 1px solid rgba(4, 41, 64, 0.08);
}

.modal-content .ticket-timer-session:last-child {
  border-bottom: 0;
  padding-bottom: 0;
}

.ticket-timer-history-empty {
  color: var(--hco-charcoal);
}

.ticket-timer-others {
  margin: 0.35rem 0 0;
  font-size: 0.72rem;
  color: var(--hco-teal);
}

.ticket-timer-session {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 0.5rem;
  font-size: 0.7rem;
  margin-bottom: 0.45rem;
}

.ticket-timer-session-main {
  display: flex;
  flex-direction: column;
  gap: 0.1rem;
  min-width: 0;
}

.ticket-timer-session-name {
  font-weight: 600;
}

.ticket-timer-session-range {
  color: rgba(4, 41, 64, 0.72);
}

.ticket-timer-session:last-child {
  margin-bottom: 0;
}

.ticket-timer-session-duration {
  font-variant-numeric: tabular-nums;
  white-space: nowrap;
}

.ticket-timer-session-tools {
  display: flex;
  align-items: center;
  gap: 0.1rem;
  flex-shrink: 0;
}

.ticket-timer-session-tool {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 1.7rem;
  height: 1.7rem;
  padding: 0;
  border: 0;
  border-radius: 0.3rem;
  background: transparent;
  color: var(--hco-teal);
  cursor: pointer;
}

.ticket-timer-session-tool:hover,
.ticket-timer-session-tool:focus-visible {
  background: rgba(53, 136, 157, 0.12);
  color: var(--hco-midnight);
}

.ticket-timer-session-tool.is-danger {
  color: #b42318;
}

.ticket-timer-session-tool.is-danger:hover,
.ticket-timer-session-tool.is-danger:focus-visible {
  background: rgba(180, 35, 24, 0.1);
  color: #8a1c12;
}

.ticket-timer-session-dialog {
  z-index: 1065;
}

@media (max-width: 575.98px) {
  .ticket-timer-session {
    flex-wrap: wrap;
  }

  .ticket-timer-session-main {
    flex: 1 1 100%;
  }

  .ticket-timer-session-duration {
    order: 2;
  }

  .ticket-timer-session-tools {
    order: 3;
    margin-left: auto;
  }
}

.modal-backdrop.ticket-timer-session-backdrop {
  z-index: 1060;
}

.active-timer {
  flex-shrink: 0;
  z-index: 30;
  background: var(--hco-midnight);
  border-top: 1px solid rgba(255, 255, 255, 0.08);
}

.active-timer.d-none {
  display: none !important;
}

.active-timer-inner {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.45rem 0.85rem;
  width: min(92rem, calc(100% - 2rem));
  margin-inline: auto;
  min-height: 3.15rem;
  padding: 0.45rem 0;
}

.active-timer-task {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.35rem 0.65rem;
  min-width: 0;
  color: var(--hco-white);
  text-decoration: none;
}

.active-timer-task:hover {
  color: var(--hco-lime);
}

.active-timer-status {
  display: inline-flex;
  align-items: center;
  gap: 0.3rem;
  font-family: var(--font-heading);
  font-size: 0.68rem;
  font-weight: 700;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  color: var(--hco-steel);
}

.active-timer-status.is-running {
  color: var(--hco-lime);
}

.active-timer-status:not(.is-running) .ticket-timer-running-dot {
  background: var(--hco-steel);
  animation: none;
  box-shadow: none;
}

.active-timer-label {
  display: flex;
  gap: 0.35rem;
  min-width: 0;
  font-size: 0.85rem;
}

.active-timer-elapsed {
  font-variant-numeric: tabular-nums;
  font-weight: 700;
  color: var(--hco-lime);
}

.active-timer-started {
  font-size: 0.75rem;
  color: var(--hco-steel);
}

.active-timer-actions {
  display: flex;
  gap: 0.35rem;
  margin-left: auto;
}

.active-timer .btn {
  min-height: 1.85rem;
  padding: 0.15rem 0.55rem;
  font-size: 0.7rem;
}

.admin-empty-state {
  background: var(--hco-white);
  border: 1px dashed rgba(4, 41, 64, 0.18);
  border-radius: 0.5rem;
  padding: 2rem;
  text-align: center;
  color: var(--hco-charcoal);
}

.admin-empty-icon {
  display: block;
  margin: 0 auto 0.85rem;
  font-size: 1.75rem;
  color: var(--hco-teal);
}

.status-badge,
.priority-badge {
  display: inline-flex;
  align-items: center;
  padding: 0.25rem 0.65rem;
  border-radius: 999px;
  font-family: var(--font-heading);
  font-size: 0.7rem;
  font-weight: 700;
  letter-spacing: 0.06em;
  text-transform: uppercase;
}

.status-open { background: rgba(53, 136, 157, 0.15); color: var(--hco-teal); }
.status-inprogress { background: rgba(68, 183, 191, 0.18); color: var(--hco-vibrant-teal); }
.status-waiting { background: rgba(245, 127, 32, 0.16); color: var(--hco-safety-orange); }
.status-warning { background: rgba(245, 127, 32, 0.16); color: var(--hco-safety-orange); }
.status-resolved { background: rgba(137, 165, 89, 0.18); color: var(--hco-olive); }
.status-closed { background: rgba(179, 179, 179, 0.25); color: var(--hco-charcoal); }
.status-danger { background: rgba(220, 53, 69, 0.16); color: #b42318; }

.priority-low { background: rgba(179, 179, 179, 0.2); color: var(--hco-charcoal); }
.priority-medium { background: rgba(53, 136, 157, 0.15); color: var(--hco-teal); }
.priority-high { background: rgba(245, 127, 32, 0.16); color: var(--hco-safety-orange); }
.priority-critical { background: rgba(220, 53, 69, 0.16); color: #b42318; }

.source-badge {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  padding: 0.25rem 0.65rem;
  border-radius: 999px;
  font-family: var(--font-heading);
  font-size: 0.7rem;
  font-weight: 700;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  background: rgba(4, 41, 64, 0.08);
  color: var(--hco-midnight);
}

/* Ticket conversation */

.ticket-thread {
  display: flex;
  flex-direction: column;
  gap: 1rem;
  min-width: 0;
  max-width: 100%;
}

.ticket-message {
  display: flex;
  gap: 0.85rem;
  align-items: flex-start;
  min-width: 0;
  max-width: 100%;
}

.ticket-message-avatar {
  flex-shrink: 0;
  width: 2.5rem;
  height: 2.5rem;
  border-radius: 50%;
  display: grid;
  place-items: center;
  font-family: var(--font-heading);
  font-weight: 700;
  font-size: 0.95rem;
  color: var(--hco-midnight);
  background: var(--hco-steel);
}

.ticket-message-customer .ticket-message-avatar {
  background: rgba(53, 136, 157, 0.2);
  color: var(--hco-teal);
}

.ticket-message-staff .ticket-message-avatar {
  background: rgba(122, 193, 67, 0.25);
  color: var(--hco-midnight);
}

.ticket-message-avatar-photo {
  padding: 0;
  overflow: hidden;
}

.ticket-message-avatar-image {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
}

.ticket-message-avatar-fallback {
  display: grid;
  place-items: center;
  width: 100%;
  height: 100%;
}

.ticket-closed-hint {
  font-size: 0.875rem;
  color: rgba(4, 41, 64, 0.72);
  line-height: 1.4;
}

.ticket-closed-notice {
  margin-top: 1rem;
  padding: 0.9rem 1rem;
  border: 1px solid rgba(4, 41, 64, 0.12);
  border-radius: 0.55rem;
  background: rgba(179, 179, 179, 0.14);
  color: var(--hco-charcoal);
  font-size: 0.95rem;
}

.ticket-closed-notice .fa-solid {
  margin-right: 0.4rem;
  color: var(--hco-teal);
}

.ticket-conversation ~ .ticket-thread,
.ticket-conversation ~ [data-ticket-composer-area] {
  margin-top: 2rem;
}

.ticket-composer.ticket-message {
  margin-top: 0;
}

.ticket-composer-column {
  flex: 1;
  min-width: 0;
}

.ticket-composer-form {
  width: 100%;
}

.ticket-composer .ticket-composer-card {
  box-shadow: 0 6px 18px rgba(4, 41, 64, 0.05);
}

.ticket-message-body {
  flex: 1;
  min-width: 0;
  max-width: 100%;
  overflow-x: auto;
  background: var(--hco-white);
  border: 1px solid rgba(4, 41, 64, 0.08);
  border-radius: 0.5rem;
  padding: 1rem 1.1rem;
  box-shadow: 0 6px 18px rgba(4, 41, 64, 0.05);
}

.ticket-message-staff:not(.ticket-message-note) .ticket-message-body {
  background: rgba(122, 193, 67, 0.16);
  border-color: rgba(122, 193, 67, 0.32);
}

.ticket-message-note .ticket-message-body {
  background: #fffaf3;
  border: 2px solid var(--hco-safety-orange);
  box-shadow: 0 6px 18px rgba(245, 127, 32, 0.1);
}

.ticket-note-badge {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  padding: 0.2rem 0.55rem;
  border: 1px solid var(--hco-safety-orange);
  border-radius: 0.35rem;
  background: var(--hco-white);
  color: var(--hco-safety-orange);
  font-family: var(--font-heading);
  font-size: 0.65rem;
  font-weight: 700;
  letter-spacing: 0.06em;
  text-transform: uppercase;
}

.ticket-message-header {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.5rem 0.75rem;
  padding-bottom: 0.65rem;
  margin-bottom: 0.75rem;
  border-bottom: 1px solid rgba(4, 41, 64, 0.1);
}

.ticket-message-note .ticket-message-header {
  border-bottom-color: rgba(245, 127, 32, 0.22);
}

.ticket-message-header strong {
  font-family: var(--font-heading);
  font-size: 0.9rem;
}

.ticket-message-meta {
  color: var(--hco-charcoal);
  font-size: 0.85rem;
}

.ticket-message-edited {
  color: rgba(4, 41, 64, 0.55);
}

.ticket-message-actions {
  margin-left: auto;
  display: flex;
  align-items: center;
  gap: 0.25rem;
}

.ticket-message-action-button {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 1.75rem;
  height: 1.75rem;
  border: 0;
  border-radius: 0.35rem;
  background: transparent;
  color: var(--hco-teal);
  padding: 0;
  cursor: pointer;
}

.ticket-message-action-button .fa-solid {
  font-size: 0.8rem;
}

.ticket-message-action-button:hover,
.ticket-message-action-button:focus-visible {
  background: rgba(0, 128, 128, 0.1);
  text-decoration: none;
}

.ticket-message-delete-button {
  color: #b42318;
}

.ticket-message-delete-button:hover,
.ticket-message-delete-button:focus-visible {
  background: rgba(180, 35, 24, 0.1);
}

.ticket-message-edit {
  margin-top: 0.35rem;
}

.ticket-message-edit-form .ticket-composer-input {
  min-height: 5rem;
  padding: 0.65rem;
  border: 1px solid rgba(4, 41, 64, 0.12);
  border-radius: 0.35rem;
}

.ticket-message-edit-actions {
  display: flex;
  justify-content: flex-end;
  gap: 0.5rem;
  margin-top: 0.65rem;
}

.ticket-message-text {
  line-height: 1.6;
  word-break: break-word;
  overflow-wrap: anywhere;
  overflow-x: auto;
  max-width: 100%;
}

.ticket-message-text img {
  display: block;
  max-width: 100%;
  height: auto;
  margin: 0.85rem 0;
  border-radius: 0.4rem;
  cursor: zoom-in;
}

.ticket-message-text a:has(> img) {
  display: block;
  max-width: 100%;
  text-decoration: none;
  color: inherit;
}

.ticket-message-text h2,
.ticket-message-text h3 {
  margin: 1.1rem 0 0.4rem;
  font-family: var(--font-heading);
  color: var(--hco-midnight);
}

.ticket-message-text h2 {
  font-size: 1.2rem;
}

.ticket-message-text h3 {
  font-size: 1.05rem;
}

.ticket-message-text table {
  max-width: 100% !important;
  border-collapse: collapse;
}

.ticket-message-text a {
  color: var(--hco-teal);
  text-decoration: underline;
}

.ticket-message-text a:hover {
  color: var(--hco-midnight);
}

.ticket-message-text p:last-child {
  margin-bottom: 0;
}

.ticket-message-text code {
  padding: 0.1rem 0.35rem;
  border-radius: 0.25rem;
  background: rgba(4, 41, 64, 0.06);
  font-size: 0.9em;
}

.ticket-message-text pre {
  margin: 0.5rem 0 0;
  padding: 0.65rem 0.75rem;
  border-radius: 0.35rem;
  background: rgba(4, 41, 64, 0.06);
  overflow-x: auto;
}

.ticket-message-text pre code {
  padding: 0;
  background: transparent;
}

.ticket-message-text ul,
.ticket-message-text ol {
  margin: 0.35rem 0 0;
  padding-left: 1.25rem;
}

.ticket-message-text blockquote {
  margin: 0.35rem 0 0;
  padding-left: 0.75rem;
  border-left: 3px solid rgba(4, 41, 64, 0.15);
  color: rgba(4, 41, 64, 0.75);
}

.ticket-visibility-badge {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  padding: 0.15rem 0.55rem;
  border-radius: 999px;
  font-family: var(--font-heading);
  font-size: 0.65rem;
  font-weight: 700;
  letter-spacing: 0.05em;
  text-transform: uppercase;
}

.ticket-visibility-private {
  background: rgba(245, 127, 32, 0.16);
  color: var(--hco-safety-orange);
}

.ticket-visibility-public {
  background: rgba(53, 136, 157, 0.15);
  color: var(--hco-teal);
}

.ticket-composer-card {
  position: relative;
  background: var(--hco-white);
  border: 1px solid rgba(4, 41, 64, 0.08);
  border-radius: 0.5rem;
  overflow: visible;
  box-shadow: 0 8px 24px rgba(4, 41, 64, 0.06);
}

.ticket-composer-toolbar {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  justify-content: space-between;
  gap: 0.75rem;
  padding: 0.65rem 0.85rem;
  border-bottom: 1px solid rgba(4, 41, 64, 0.08);
  background: var(--hco-cloud);
}

.ticket-format-toolbar-row {
  padding: 0.45rem 0.85rem;
  border-bottom: 1px solid rgba(4, 41, 64, 0.08);
  background: var(--hco-white);
}

.ticket-format-toolbar {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.35rem;
}

.ticket-format-group {
  display: inline-flex;
  align-items: center;
  gap: 0.2rem;
}

.ticket-format-divider {
  width: 1px;
  height: 1.25rem;
  background: rgba(4, 41, 64, 0.12);
  margin: 0 0.15rem;
}

.ticket-format-button {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-width: 2rem;
  height: 2rem;
  padding: 0 0.45rem;
  border: 1px solid transparent;
  border-radius: 0.35rem;
  background: transparent;
  color: var(--hco-charcoal);
  font-size: 0.85rem;
  cursor: pointer;
}

.ticket-format-button:hover {
  background: rgba(4, 41, 64, 0.05);
  border-color: rgba(4, 41, 64, 0.1);
  color: var(--hco-teal);
}

.ticket-format-button strong,
.ticket-format-button em {
  font-size: 0.9rem;
  color: inherit;
}

.ticket-format-code-icon {
  font-family: ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, monospace;
  font-size: 0.72rem;
  font-weight: 700;
  letter-spacing: -0.03em;
}

.ticket-message-edit-form .ticket-format-toolbar {
  margin-bottom: 0.5rem;
}

.ticket-composer-tabs {
  display: flex;
  gap: 0.35rem;
}

.ticket-composer-tab {
  display: inline-flex;
  align-items: center;
  gap: 0.4rem;
  border: 0;
  background: transparent;
  padding: 0.4rem 0.85rem;
  border-radius: 0.35rem;
  font-family: var(--font-heading);
  font-size: 0.8rem;
  font-weight: 700;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  color: var(--hco-charcoal);
}

.ticket-composer-tab.active {
  background: var(--hco-white);
  color: var(--hco-teal);
  box-shadow: 0 1px 4px rgba(4, 41, 64, 0.08);
}

.ticket-composer-tab-note.active {
  color: var(--hco-safety-orange);
}

.ticket-composer-visibility {
  font-size: 0.85rem;
  color: var(--hco-charcoal);
}

.ticket-visibility-toggle {
  position: relative;
  display: inline-flex;
  align-items: center;
  gap: 0.55rem;
  margin: 0;
  padding: 0.28rem 0.7rem 0.28rem 0.32rem;
  border: 1px solid rgba(4, 41, 64, 0.08);
  border-radius: 999px;
  background: rgba(4, 41, 64, 0.04);
  color: var(--hco-charcoal);
  cursor: pointer;
  user-select: none;
  transition: background 0.2s ease, border-color 0.2s ease, box-shadow 0.2s ease, color 0.2s ease;
}

.ticket-visibility-toggle input {
  position: absolute;
  inset: 0;
  z-index: 1;
  width: 100%;
  height: 100%;
  margin: 0;
  opacity: 0;
  cursor: pointer;
  appearance: none;
}

.ticket-visibility-toggle:hover {
  background: rgba(4, 41, 64, 0.07);
  border-color: rgba(4, 41, 64, 0.12);
}

.ticket-visibility-toggle:has(input:checked) {
  background: rgba(53, 136, 157, 0.12);
  border-color: rgba(53, 136, 157, 0.22);
  color: var(--hco-teal);
}

.ticket-visibility-toggle:has(input:focus-visible) {
  box-shadow: 0 0 0 0.2rem rgba(53, 136, 157, 0.35);
}

.ticket-visibility-switch {
  position: relative;
  flex-shrink: 0;
  width: 2.15rem;
  height: 1.2rem;
  border-radius: 999px;
  background: rgba(4, 41, 64, 0.28);
  box-shadow: inset 0 1px 2px rgba(4, 41, 64, 0.18);
  transition: background 0.2s ease;
}

.ticket-visibility-switch::after {
  content: "";
  position: absolute;
  top: 0.14rem;
  left: 0.14rem;
  width: 0.92rem;
  height: 0.92rem;
  border-radius: 50%;
  background: var(--hco-white);
  box-shadow: 0 1px 3px rgba(4, 41, 64, 0.28);
  transition: transform 0.2s ease;
}

.ticket-visibility-toggle:has(input:checked) .ticket-visibility-switch {
  background: var(--hco-teal);
}

.ticket-visibility-toggle:has(input:checked) .ticket-visibility-switch::after {
  transform: translateX(0.95rem);
}

.ticket-visibility-copy {
  display: grid;
  align-items: center;
}

.ticket-visibility-state {
  grid-area: 1 / 1;
  display: inline-flex;
  align-items: center;
  gap: 0.4rem;
  font-family: var(--font-heading);
  font-size: 0.72rem;
  font-weight: 700;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  white-space: nowrap;
}

.ticket-visibility-state-on,
.ticket-visibility-toggle:has(input:checked) .ticket-visibility-state-off {
  visibility: hidden;
}

.ticket-visibility-toggle:has(input:checked) .ticket-visibility-state-on {
  visibility: visible;
}

.ticket-visibility-state .fa-solid {
  font-size: 0.78rem;
}

@media (forced-colors: active) {
  .ticket-visibility-toggle {
    border-color: ButtonText;
    background: Field;
    color: FieldText;
  }

  .ticket-visibility-switch {
    background: GrayText;
    box-shadow: none;
  }

  .ticket-visibility-switch::after {
    background: Field;
    box-shadow: none;
    border: 1px solid ButtonText;
  }

  .ticket-visibility-toggle:has(input:checked) {
    background: Field;
    color: Highlight;
  }

  .ticket-visibility-toggle:has(input:checked) .ticket-visibility-switch {
    background: Highlight;
  }
}

.ticket-composer-body {
  padding: 0.85rem;
}

.validation-summary-valid {
  display: none;
}

.alert:empty {
  display: none;
}

.ticket-composer-form > .alert:empty,
.ticket-message-edit-form > .alert:empty {
  display: none;
}

.ticket-message-edit-form.is-invalid-edit .ticket-rich-editor .ql-toolbar.ql-snow,
.ticket-message-edit-form.is-invalid-edit .ticket-rich-editor .ql-container.ql-snow {
  border-color: var(--bs-form-invalid-border-color, #dc3545);
}

.ticket-message-edit-form.is-invalid-edit .ticket-rich-editor .ql-container.ql-snow {
  box-shadow: 0 0 0 0.25rem rgba(220, 53, 69, 0.25);
}

.ticket-rich-editor.is-invalid .ql-toolbar.ql-snow,
.ticket-rich-editor.is-invalid .ql-container.ql-snow {
  border-color: var(--bs-form-invalid-border-color, #dc3545);
}

.ticket-rich-editor.is-invalid .ql-container.ql-snow {
  box-shadow: 0 0 0 0.25rem rgba(220, 53, 69, 0.25);
}

.ticket-composer-body .invalid-feedback,
.ticket-message-edit-form .invalid-feedback {
  margin-top: 0.35rem;
}

.ticket-rich-editor .ql-toolbar.ql-snow {
  border: 1px solid rgba(4, 41, 64, 0.12);
  border-bottom: 0;
  border-radius: 0.4rem 0.4rem 0 0;
  background: var(--hco-cloud);
  font-family: var(--font-body);
  overflow: visible;
  position: relative;
  z-index: 2;
}

@media (max-width: 575.98px) {
  .ticket-rich-editor .ql-toolbar.ql-snow {
    padding: 0.4rem 0.5rem;
  }

  .ticket-rich-editor .ql-toolbar.ql-snow .ql-formats {
    margin-right: 0.5rem;
  }
}

.ticket-rich-editor .ql-container.ql-snow {
  border: 1px solid rgba(4, 41, 64, 0.12);
  border-radius: 0 0 0.4rem 0.4rem;
  background: var(--hco-white);
  font-family: var(--font-body);
  font-size: 0.95rem;
  position: relative;
  z-index: 1;
}

.ticket-rich-editor .ql-snow .ql-picker.ql-expanded {
  z-index: 5;
}

.ticket-rich-editor .ql-snow .ql-picker.ql-expanded .ql-picker-options {
  z-index: 5;
  overflow: visible;
}

.ticket-rich-editor .ql-editor {
  min-height: 10rem;
  line-height: 1.6;
  color: var(--hco-charcoal);
}

.ticket-rich-editor .ql-editor.ql-blank::before {
  color: rgba(4, 41, 64, 0.45);
  font-style: normal;
}

.ticket-rich-editor .ql-snow .ql-stroke {
  stroke: var(--hco-charcoal);
}

.ticket-rich-editor .ql-snow .ql-fill {
  fill: var(--hco-charcoal);
}

.ticket-rich-editor .ql-snow .ql-picker-label:hover,
.ticket-rich-editor .ql-snow .ql-picker-label.ql-active,
.ticket-rich-editor .ql-snow .ql-picker-item:hover,
.ticket-rich-editor .ql-snow .ql-picker-item.ql-selected,
.ticket-rich-editor .ql-snow button:hover,
.ticket-rich-editor .ql-snow button.ql-active {
  color: var(--hco-teal);
}

.ticket-rich-editor .ql-snow button:hover .ql-stroke,
.ticket-rich-editor .ql-snow button.ql-active .ql-stroke,
.ticket-rich-editor .ql-snow .ql-picker-label:hover .ql-stroke,
.ticket-rich-editor .ql-snow .ql-picker-label.ql-active .ql-stroke {
  stroke: var(--hco-teal);
}

.ticket-message-edit-form .ticket-rich-editor {
  margin-bottom: 0.65rem;
}

.ticket-composer-input {
  border: 0;
  box-shadow: none;
  resize: vertical;
  min-height: 6rem;
  padding: 0;
}

.ticket-composer-input:focus {
  box-shadow: none;
}

.ticket-composer-actions {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  justify-content: space-between;
  gap: 0.75rem;
  padding: 0 0.85rem 0.85rem;
}

.ticket-send-split {
  margin-left: auto;
}

.ticket-send-split [data-submit-button] {
  display: inline-flex;
  align-items: center;
  gap: 0.45rem;
}

.ticket-send-split:has([data-send-menu-toggle].d-none) [data-submit-button] {
  border-top-right-radius: var(--bs-border-radius);
  border-bottom-right-radius: var(--bs-border-radius);
}

.ticket-send-menu {
  min-width: 12.5rem;
}

.ticket-send-menu .dropdown-header {
  font-family: var(--font-heading);
  font-size: 0.72rem;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--hco-teal);
}

.ticket-send-menu .dropdown-item {
  font-size: 0.92rem;
}

.ticket-send-menu .dropdown-item:hover,
.ticket-send-menu .dropdown-item:focus {
  background: rgba(68, 183, 191, 0.18);
  color: var(--hco-midnight);
}

.ticket-composer-attach {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  min-width: 0;
}

.ticket-attach-button {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 2.25rem;
  height: 2.25rem;
  border: 1px solid rgba(4, 41, 64, 0.12);
  border-radius: 0.4rem;
  background: var(--hco-white);
  color: var(--hco-teal);
  cursor: pointer;
}

.ticket-attach-button:hover {
  border-color: var(--hco-teal);
  background: rgba(4, 41, 64, 0.03);
}

.ticket-attach-hint {
  font-size: 0.8rem;
  color: rgba(4, 41, 64, 0.55);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.ticket-attachment-list {
  list-style: none;
  margin: 0.75rem 0 0;
  padding: 0;
  display: flex;
  flex-wrap: wrap;
  gap: 0.5rem;
}

.ticket-attachment-chip {
  display: inline-flex;
  align-items: center;
  gap: 0.45rem;
  max-width: 100%;
  padding: 0.35rem 0.55rem;
  border-radius: 0.35rem;
  background: rgba(4, 41, 64, 0.05);
  border: 1px solid rgba(4, 41, 64, 0.08);
  font-size: 0.82rem;
}

.ticket-attachment-chip .fa-paperclip {
  color: var(--hco-teal);
  flex-shrink: 0;
}

.ticket-attachment-chip-name {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  color: var(--hco-charcoal);
}

.ticket-attachment-chip-size {
  color: rgba(4, 41, 64, 0.55);
  flex-shrink: 0;
}

.ticket-attachment-chip-remove {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border: 0;
  background: transparent;
  color: rgba(4, 41, 64, 0.55);
  font-size: 0.85rem;
  line-height: 1;
  padding: 0 0.15rem;
  cursor: pointer;
}

.ticket-attachment-chip-remove:hover {
  color: var(--hco-safety-orange);
}

.ticket-drop-overlay {
  position: absolute;
  inset: 0;
  display: flex;
  align-items: center;
  justify-content: center;
  background: rgba(4, 41, 64, 0.72);
  color: var(--hco-white);
  font-family: var(--font-heading);
  letter-spacing: 0.04em;
  border-radius: 0.5rem;
  z-index: 2;
  pointer-events: none;
}

.ticket-drop-overlay span {
  display: inline-flex;
  align-items: center;
  gap: 0.5rem;
}

.ticket-composer-card.is-dragover {
  outline: 2px dashed var(--hco-teal);
  outline-offset: -2px;
}

.ticket-message-attachments {
  list-style: none;
  margin: 0.65rem 0 0;
  padding: 0;
  display: grid;
  gap: 0.35rem;
}

.ticket-message-images {
  display: flex;
  flex-wrap: wrap;
  gap: 0.65rem;
  margin-top: 0.65rem;
}

.ticket-attachment-image {
  display: block;
  max-width: min(100%, 22rem);
  border-radius: 0.4rem;
  overflow: hidden;
  border: 1px solid rgba(4, 41, 64, 0.1);
  background: rgba(4, 41, 64, 0.03);
  line-height: 0;
}

.ticket-attachment-image img {
  display: block;
  width: 100%;
  height: auto;
  max-height: 18rem;
  object-fit: contain;
  background: var(--hco-white);
}

.ticket-attachment-link {
  display: inline-flex;
  align-items: center;
  gap: 0.5rem;
  text-decoration: none;
  color: var(--hco-teal);
  font-size: 0.9rem;
}

.ticket-attachment-link:hover {
  text-decoration: underline;
}

.ticket-attachment-size {
  color: rgba(4, 41, 64, 0.55);
  font-size: 0.8rem;
}

.ticket-attachment-name {
  display: inline-flex;
  align-items: center;
  gap: 0.4rem;
}

.banned-extension-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: flex;
  flex-wrap: wrap;
  gap: 0.4rem;
}

.banned-extension-list li {
  padding: 0.25rem 0.5rem;
  border-radius: 0.3rem;
  background: rgba(4, 41, 64, 0.05);
  border: 1px solid rgba(4, 41, 64, 0.08);
}

.email-template-heading {
  margin: 0 0 0.25rem;
  font-family: var(--font-heading);
  font-size: 0.95rem;
  font-weight: 700;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  color: var(--hco-midnight);
}

.email-template-editor {
  font-family: Consolas, "Courier New", monospace;
  font-size: 0.85rem;
  line-height: 1.45;
}

textarea.email-template-editor {
  min-height: 18rem;
  white-space: pre-wrap;
}

.email-placeholder-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: flex;
  flex-wrap: wrap;
  gap: 0.5rem 1.25rem;
}

.email-placeholder-list li {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  gap: 0.4rem;
  font-size: 0.85rem;
  color: rgba(4, 41, 64, 0.7);
}

.email-placeholder-list code {
  padding: 0.15rem 0.4rem;
  border-radius: 0.3rem;
  background: rgba(4, 41, 64, 0.05);
  border: 1px solid rgba(4, 41, 64, 0.08);
  color: var(--hco-midnight);
}

.email-template-body .ticket-rich-editor {
  margin-top: 0.35rem;
}

.email-template-body .ticket-rich-editor .ql-editor {
  min-height: 16rem;
}

.ticket-settings-form .form-label {
  margin-bottom: 0.35rem;
}

.ticket-settings-form .form-select.is-valid,
.ticket-settings-form .form-select.is-invalid {
  border-color: var(--bs-border-color, #ced4da);
  background-image: url("data:image/svg+xml,%3csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 16 16'%3e%3cpath fill='none' stroke='%23343a40' stroke-linecap='round' stroke-linejoin='round' stroke-width='2' d='m2 5 6 6 6-6'/%3e%3c/svg%3e");
  background-position: right 0.75rem center;
  background-size: 16px 12px;
  padding-right: 2.25rem;
  box-shadow: none;
}

.ticket-settings-form .form-select.is-valid:focus,
.ticket-settings-form .form-select.is-invalid:focus {
  border-color: #86b7fe;
  box-shadow: 0 0 0 0.25rem rgba(13, 110, 253, 0.25);
}

/* Customer ticket list */

.ticket-list-panel {
  display: flex;
  flex-direction: column;
  gap: 0.75rem;
  background: transparent;
  border: 0;
  border-radius: 0;
  overflow: visible;
  box-shadow: none;
}

.ticket-list-item {
  position: relative;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 1rem;
  padding: 1.1rem 1.25rem;
  background: var(--hco-white);
  border: 1px solid rgba(4, 41, 64, 0.08);
  border-radius: 0.9rem;
  box-shadow: 0 10px 26px rgba(4, 41, 64, 0.07);
  text-decoration: none;
  color: inherit;
  transition: transform 0.18s ease, border-color 0.18s ease, box-shadow 0.18s ease;
}

.ticket-list-item:hover,
.ticket-list-item:has(.ticket-list-item-hit:focus-visible),
.ticket-list-item:focus-visible {
  transform: translateY(-3px);
  border-color: rgba(53, 136, 157, 0.4);
  box-shadow: 0 18px 34px rgba(4, 41, 64, 0.12);
  background: var(--hco-white);
  color: inherit;
}

.ticket-list-item .kb-card-icon,
.ticket-list-item .kb-row-chevron {
  position: relative;
  z-index: 1;
  flex: 0 0 auto;
  pointer-events: none;
}

.ticket-list-item:hover .kb-row-chevron,
.ticket-list-item:has(.ticket-list-item-hit:focus-visible) .kb-row-chevron,
.ticket-list-item:focus-visible .kb-row-chevron {
  color: var(--hco-teal);
  transform: translateX(3px);
}

.ticket-list-item-hit {
  position: absolute;
  inset: 0;
  z-index: 0;
}

.ticket-list-item-main,
.ticket-list-item-badges {
  position: relative;
  z-index: 1;
  pointer-events: none;
}

.ticket-list-item-main {
  display: flex;
  flex-direction: column;
  gap: 0.35rem;
  min-width: 0;
  flex: 1 1 auto;
}

.ticket-list-title {
  font-family: var(--font-heading);
  font-size: 0.95rem;
  font-weight: 700;
  color: var(--hco-teal);
}

.ticket-new-badge,
.ticket-customer-reply-badge {
  display: inline-flex;
  align-items: center;
  gap: 0.3rem;
  margin-right: 0.35rem;
  padding: 0.12rem 0.45rem;
  border-radius: 0.3rem;
  font-family: var(--font-heading);
  font-size: 0.7rem;
  font-weight: 700;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  vertical-align: 0.1em;
}

.ticket-new-badge {
  background: rgba(245, 127, 32, 0.2);
  color: var(--hco-safety-orange);
}

.ticket-customer-reply-badge {
  background: rgba(53, 136, 157, 0.18);
  color: var(--hco-teal);
}

.ticket-list-id {
  color: var(--hco-charcoal);
  font-weight: 600;
}

.ticket-list-meta {
  font-size: 0.85rem;
  color: var(--hco-charcoal);
}

.requester-link {
  color: inherit;
  text-decoration: none;
  font-weight: 600;
}

.requester-link:hover,
.requester-link:focus-visible {
  color: var(--hco-teal);
  text-decoration: underline;
}

.ticket-list-item .requester-link {
  position: relative;
  z-index: 2;
  pointer-events: auto;
}

.ticket-message-header .requester-link {
  font-family: inherit;
  font-size: inherit;
  font-weight: inherit;
}

.ticket-list-item-badges {
  display: flex;
  flex-wrap: wrap;
  justify-content: flex-end;
  align-items: center;
  gap: 0.4rem;
  flex-shrink: 0;
}

.ticket-list-item > .status-badge {
  flex-shrink: 0;
}

.ticket-list-sidebar {
  position: sticky;
  top: 0.5rem;
  background: var(--hco-white);
  border: 1px solid rgba(4, 41, 64, 0.08);
  border-radius: 0.5rem;
  padding: 1.15rem;
  box-shadow: 0 8px 24px rgba(4, 41, 64, 0.06);
}

.ticket-list-item .asset-row-photo {
  width: 3.25rem;
  height: 3.25rem;
  font-size: 1.1rem;
}

.asset-list-group + .asset-list-group {
  margin-top: 1.75rem;
}

.hd-required::after {
  content: "*";
  color: #d63939;
  margin-left: 0.2rem;
  font-weight: 700;
}

.hd-select {
  position: relative;
  display: block;
  width: 100%;
}

.hd-select-native {
  position: absolute !important;
  width: 1px !important;
  height: 1px !important;
  padding: 0 !important;
  margin: -1px !important;
  overflow: hidden !important;
  clip: rect(0, 0, 0, 0) !important;
  white-space: nowrap !important;
  border: 0 !important;
  pointer-events: none !important;
}

.hd-select-toggle {
  display: flex;
  align-items: center;
  position: relative;
  z-index: 1;
  width: 100%;
  min-height: 2.4rem;
  padding: 0.45rem 2.15rem 0.45rem 0.85rem;
  border: 1px solid rgba(4, 41, 64, 0.18);
  border-radius: 0.65rem;
  background: var(--hco-white);
  color: var(--hco-midnight);
  font-family: var(--font-body);
  font-size: 0.9rem;
  line-height: 1.3;
  text-align: left;
  cursor: pointer;
  appearance: none;
  user-select: none;
}

.hd-select-toggle:hover:not(:disabled) {
  border-color: rgba(53, 136, 157, 0.55);
}

.hd-select-toggle:focus,
.hd-select-toggle:focus-visible,
.hd-select.is-open .hd-select-toggle {
  border-color: var(--hco-teal);
  box-shadow: none;
  outline: none;
}

.hd-select-toggle:disabled {
  background: rgba(4, 41, 64, 0.04);
  color: rgba(4, 41, 64, 0.45);
  cursor: not-allowed;
}

.hd-select-value {
  flex: 1 1 auto;
  min-width: 0;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.hd-select-value.is-placeholder {
  color: #8a96a3;
}

.hd-select-chevron {
  position: absolute;
  right: 0.75rem;
  top: 50%;
  transform: translateY(-50%);
  color: rgba(4, 41, 64, 0.45);
  font-size: 0.7rem;
  pointer-events: none;
  transition: transform 0.15s ease;
}

.hd-select.is-open .hd-select-chevron {
  transform: translateY(-50%) rotate(180deg);
}

.hd-select-menu {
  z-index: 2000;
  margin: 0;
  padding: 0.4rem;
  list-style: none;
  background: var(--hco-white);
  border: 1px solid rgba(4, 41, 64, 0.1);
  border-radius: 0.75rem;
  box-shadow: 0 10px 28px rgba(4, 41, 64, 0.14);
  max-height: 16.5rem;
  overflow-y: auto;
  scrollbar-width: thin;
  scrollbar-color: #8a96a3 transparent;
}

.hd-select-menu::-webkit-scrollbar {
  width: 7px;
}

.hd-select-menu::-webkit-scrollbar-track {
  background: transparent;
}

.hd-select-menu::-webkit-scrollbar-thumb {
  background: #8a96a3;
  border-radius: 99px;
}

.hd-select-option {
  display: block;
  width: 100%;
  padding: 0.55rem 0.75rem;
  border: 0;
  border-radius: 0.5rem;
  background: transparent;
  color: var(--hco-midnight);
  font-family: var(--font-body);
  font-size: 0.9rem;
  line-height: 1.35;
  text-align: left;
  white-space: normal;
  cursor: pointer;
}

.hd-select-option:hover,
.hd-select-option.is-active {
  background: rgba(53, 136, 157, 0.14);
}

.hd-select-option.is-selected {
  font-weight: 600;
}

.hd-select-option-create {
  color: var(--hco-teal);
  font-weight: 600;
}

.hd-select-menu li:has(.hd-select-option-create) {
  margin-bottom: 0.25rem;
  padding-bottom: 0.25rem;
  border-bottom: 1px solid rgba(4, 41, 64, 0.1);
}

.asset-model-photo-picks {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 0.55rem;
}

@media (max-width: 575.98px) {
  .asset-model-photo-picks {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

.asset-model-photo-pick {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  aspect-ratio: 1;
  padding: 0;
  overflow: hidden;
  border: 1px solid rgba(4, 41, 64, 0.14);
  border-radius: 0.65rem;
  background: var(--hco-cloud);
  color: var(--hco-charcoal);
  cursor: pointer;
}

.asset-model-photo-pick img {
  width: 100%;
  height: 100%;
  object-fit: cover;
}

.asset-model-photo-pick.is-none {
  gap: 0.35rem;
  font-family: var(--font-heading);
  font-size: 0.75rem;
  font-weight: 700;
}

.asset-model-photo-pick.is-none i {
  font-size: 1.25rem;
}

.asset-model-photo-pick:hover,
.asset-model-photo-pick:focus-visible {
  border-color: var(--hco-teal);
  outline: none;
}

.asset-model-photo-pick:disabled {
  opacity: 0.65;
  cursor: wait;
}

[data-ticket-type-modal] .hd-select:has(select.is-invalid) + .invalid-feedback {
  display: block;
}

.hd-select:has(select.is-invalid) .hd-select-toggle,
.hd-select:has(select.is-invalid) .hd-select-toggle:focus {
  border-color: #dc3545;
}

.ticket-filter-label {
  display: inline-flex;
  align-items: center;
  gap: 0.4rem;
  font-family: var(--font-heading);
  font-size: 0.75rem;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--hco-charcoal);
}

@media (max-width: 991.98px) {
  .ticket-list-sidebar {
    position: static;
  }
}

.mailbox-status-badge {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  padding: 0.25rem 0.65rem;
  border-radius: 999px;
  font-family: var(--font-heading);
  font-size: 0.7rem;
  font-weight: 700;
  letter-spacing: 0.06em;
  text-transform: uppercase;
}

.mailbox-status-connected {
  background: rgba(137, 165, 89, 0.18);
  color: var(--hco-olive);
}

.mailbox-redirect-uri {
  display: block;
  word-break: break-all;
  padding: 0.75rem;
  background: rgba(4, 41, 64, 0.05);
  border: 1px solid rgba(4, 41, 64, 0.08);
  border-radius: 0.35rem;
  font-size: 0.85rem;
}

.mailbox-status.admin-details dt {
  margin-top: 0.35rem;
}

/* Mobile compliance */

@media (max-width: 991.98px) {
  .app-nav .offcanvas-body {
    padding: 0 1rem 1.25rem;
  }

  .ticket-list-item {
    flex-wrap: wrap;
    align-items: center;
    gap: 0.75rem 1rem;
  }

  .ticket-list-item-main {
    flex: 1 1 12rem;
  }

  .ticket-list-item-badges {
    justify-content: flex-start;
  }

  .ticket-list-sidebar {
    margin-bottom: 0;
  }

  .ticket-composer-actions .btn-hco-primary,
  .ticket-composer-actions .ticket-send-split {
    margin-left: auto;
  }
}

@media (max-width: 575.98px) {
  .app-main > main {
    padding-top: 1rem !important;
  }

  .admin-card {
    padding: 1rem;
  }

  .landing-brand {
    font-size: clamp(2.1rem, 11vw, 2.75rem);
  }

  .landing-headline {
    letter-spacing: 0.14em;
  }

  .landing-lede {
    margin-bottom: 1.5rem;
  }

  .landing-cta {
    width: 100%;
    max-width: 18rem;
  }

  .landing-actions {
    flex-direction: column;
    gap: 0.85rem;
  }

  .ticket-message {
    gap: 0.55rem;
  }

  .ticket-message-avatar {
    width: 2rem;
    height: 2rem;
    font-size: 0.8rem;
  }

  .ticket-message-body {
    padding: 0.85rem 0.9rem;
  }

  .ticket-page-header {
    gap: 0.55rem;
  }

  .ticket-page-header::before {
    flex-basis: 2rem;
    width: 2rem;
  }

  .ticket-page-header-card {
    padding: 0.85rem 0.9rem;
  }

  .ticket-message-header {
    gap: 0.35rem 0.5rem;
  }

  .ticket-message-actions {
    margin-left: 0;
    width: 100%;
    justify-content: flex-end;
  }

  .ticket-composer-toolbar {
    flex-direction: column;
    align-items: stretch;
  }

  .ticket-composer-visibility {
    width: 100%;
  }

  .ticket-attach-hint {
    display: none;
  }

  .ticket-composer-actions {
    flex-direction: column;
    align-items: stretch;
  }

  .ticket-composer-actions .btn-hco-primary {
    margin-left: 0;
    width: 100%;
  }

  .ticket-composer-actions .ticket-send-split {
    width: 100%;
  }

  .ticket-composer-actions .ticket-send-split .btn-hco-primary {
    width: auto;
  }

  .ticket-composer-actions .ticket-send-split [data-submit-button] {
    flex: 1;
  }

  .ticket-composer-attach {
    width: 100%;
  }

  .ticket-list-item {
    padding: 0.9rem 1rem;
  }

  .ticket-list-meta {
    font-size: 0.8rem;
  }

  .admin-stat-value {
    font-size: 1.85rem;
  }

  .admin-filter-bar {
    gap: 0.4rem;
  }

  .admin-filter {
    padding: 0.4rem 0.7rem;
  }

  .active-timer .btn {
    min-height: 1.85rem;
  }

  .btn-hco-primary,
  .btn-hco-outline {
    min-height: 2.75rem;
  }

  .user-menu-dropdown {
    min-width: min(15.5rem, calc(100vw - 2rem));
  }
}

@supports (padding: max(0px)) {
  .app-header {
    padding-top: env(safe-area-inset-top, 0);
  }

  .app-nav {
    padding-left: env(safe-area-inset-left, 0);
  }

  .landing-hero {
    padding-left: max(1.5rem, env(safe-area-inset-left, 0));
    padding-right: max(1.5rem, env(safe-area-inset-right, 0));
  }
}

/* Knowledge base */

.kb-index {
  display: flex;
  flex-direction: column;
  gap: 1.75rem;
}

.kb-index-body {
  display: flex;
  flex-direction: column;
  gap: 1.75rem;
}

.kb-hero {
  position: relative;
  border-radius: 1.25rem;
  padding: clamp(1.75rem, 4vw, 2.75rem);
  color: var(--hco-white);
  background: linear-gradient(160deg, #031f33 0%, var(--hco-midnight) 55%, #0a4a63 100%);
  box-shadow: 0 24px 48px rgba(4, 41, 64, 0.28);
}

.kb-hero-decor {
  position: absolute;
  inset: 0;
  border-radius: inherit;
  overflow: hidden;
  background:
    radial-gradient(ellipse 60% 60% at 90% -12%, rgba(122, 193, 67, 0.28), transparent 60%),
    radial-gradient(ellipse 55% 55% at -8% 118%, rgba(68, 183, 191, 0.3), transparent 55%);
  pointer-events: none;
  z-index: 0;
}

.kb-hero-top {
  position: relative;
  z-index: 1;
  display: flex;
  flex-wrap: wrap;
  align-items: flex-start;
  justify-content: space-between;
  gap: 1rem;
}

.kb-hero-copy {
  min-width: 0;
}

.kb-hero-eyebrow {
  margin: 0 0 0.4rem;
  font-family: var(--font-heading);
  font-size: 0.8rem;
  font-weight: 700;
  letter-spacing: 0.18em;
  text-transform: uppercase;
  color: var(--hco-vibrant-teal);
}

.kb-hero-title {
  margin: 0;
  font-family: var(--font-title);
  font-size: clamp(2rem, 5vw, 3rem);
  letter-spacing: 0.03em;
  line-height: 1;
  text-transform: uppercase;
  color: var(--hco-white);
}

.kb-hero-lede {
  margin: 0.65rem 0 0;
  max-width: 38rem;
  color: rgba(255, 255, 255, 0.82);
  font-size: 1.02rem;
}

.kb-hero-action {
  flex: 0 0 auto;
  white-space: nowrap;
}

.kb-hero-search {
  position: relative;
  z-index: 3;
  margin-top: 1.5rem;
  max-width: 34rem;
}

.kb-hero-search .kb-search-field {
  background: rgba(255, 255, 255, 0.97);
  border-color: rgba(255, 255, 255, 0.18);
  box-shadow: 0 14px 34px rgba(2, 15, 25, 0.35);
}

.kb-hero-stats {
  position: relative;
  z-index: 1;
  display: flex;
  flex-wrap: wrap;
  gap: 0.6rem;
  margin-top: 1.35rem;
}

.kb-hero-stat {
  display: inline-flex;
  align-items: center;
  gap: 0.45rem;
  padding: 0.4rem 0.85rem;
  border-radius: 999px;
  background: rgba(255, 255, 255, 0.1);
  border: 1px solid rgba(255, 255, 255, 0.16);
  font-size: 0.85rem;
  font-weight: 600;
  color: rgba(255, 255, 255, 0.92);
}

.kb-hero-stat i {
  color: var(--hco-lime);
}

@media (max-width: 575.98px) {
  .kb-hero-action {
    width: 100%;
  }

  .kb-hero-action.btn {
    justify-content: center;
    display: flex;
  }
}

.kb-search {
  position: relative;
}

.kb-search-field {
  display: flex;
  align-items: center;
  gap: 0.65rem;
  background: var(--hco-white);
  border: 1px solid rgba(4, 41, 64, 0.1);
  border-radius: 999px;
  padding: 0.5rem 0.5rem 0.5rem 1.15rem;
  box-shadow: 0 8px 24px rgba(4, 41, 64, 0.06);
  transition: box-shadow 0.15s ease, border-color 0.15s ease;
}

.kb-search-field:focus-within {
  border-color: rgba(53, 136, 157, 0.4);
  box-shadow: 0 10px 28px rgba(4, 41, 64, 0.12);
}

.kb-search-field .btn {
  border-radius: 999px;
  padding-inline: 1.15rem;
}

.kb-search-suggestions {
  position: fixed;
  z-index: 1080;
  margin: 0;
  padding: 0.4rem;
  list-style: none;
  background: var(--hco-white);
  border: 1px solid rgba(4, 41, 64, 0.12);
  border-radius: 0.85rem;
  box-shadow: 0 16px 36px rgba(4, 41, 64, 0.16);
  max-height: 20rem;
  overflow-y: auto;
  overscroll-behavior: contain;
  scrollbar-width: thin;
  scrollbar-color: rgba(4, 41, 64, 0.25) transparent;
}

.kb-search-suggestions::-webkit-scrollbar {
  width: 8px;
}

.kb-search-suggestions::-webkit-scrollbar-track {
  background: transparent;
  margin-block: 0.4rem;
}

.kb-search-suggestions::-webkit-scrollbar-thumb {
  background-color: rgba(4, 41, 64, 0.22);
  border-radius: 999px;
  border: 2px solid var(--hco-white);
}

.kb-search-suggestions::-webkit-scrollbar-thumb:hover {
  background-color: rgba(4, 41, 64, 0.35);
}

.kb-search-suggestion {
  display: flex;
  flex-direction: column;
  gap: 0.15rem;
  width: 100%;
  padding: 0.6rem 0.9rem;
  border-radius: 0.55rem;
  text-decoration: none;
  color: inherit;
  transition: background 0.12s ease;
}

.kb-search-suggestion:hover,
.kb-search-suggestion.is-active {
  background: rgba(53, 136, 157, 0.1);
}

.kb-search-suggestion-title {
  font-family: var(--font-heading);
  font-size: 0.88rem;
  font-weight: 700;
  color: var(--hco-midnight);
}

.kb-search-suggestion-meta,
.kb-search-suggestion-summary,
.kb-search-empty {
  font-size: 0.78rem;
  color: var(--hco-charcoal);
}

.kb-search-empty {
  padding: 0.7rem 0.85rem;
  font-size: 0.85rem;
}

.kb-search-field > i {
  color: var(--hco-teal);
}

.kb-search-input {
  background-color: transparent;
  border: 0;
  box-shadow: none;
}

.kb-search-input:focus {
  background-color: transparent;
  box-shadow: none;
}

.kb-section-title {
  position: relative;
  margin: 0 0 1rem;
  padding-left: 0.85rem;
  font-family: var(--font-heading);
  font-size: 0.95rem;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--hco-charcoal);
}

.kb-section-title::before {
  content: "";
  position: absolute;
  left: 0;
  top: 0.1rem;
  bottom: 0.1rem;
  width: 0.28rem;
  border-radius: 999px;
  background: linear-gradient(180deg, var(--hco-lime), var(--hco-teal));
}

.kb-category-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(17.5rem, 1fr));
  gap: 1.1rem;
}

.kb-category-card,
.kb-folder-card,
.kb-article-row {
  position: relative;
  display: flex;
  flex-direction: column;
  gap: 0.45rem;
  background: var(--hco-white);
  border: 1px solid rgba(4, 41, 64, 0.08);
  border-radius: 0.9rem;
  padding: 1.35rem 1.4rem;
  text-decoration: none;
  color: inherit;
  box-shadow: 0 10px 26px rgba(4, 41, 64, 0.07);
  transition: transform 0.18s ease, border-color 0.18s ease, box-shadow 0.18s ease;
}

.kb-category-card:hover,
.kb-folder-card:hover,
.kb-article-row:hover {
  transform: translateY(-3px);
  border-color: rgba(53, 136, 157, 0.4);
  box-shadow: 0 18px 34px rgba(4, 41, 64, 0.12);
  color: inherit;
}

.kb-category-card-top {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 0.75rem;
}

.kb-card-icon {
  flex: 0 0 auto;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 2.6rem;
  height: 2.6rem;
  border-radius: 0.75rem;
  font-size: 1.05rem;
}

.kb-card-icon-category {
  background: linear-gradient(140deg, rgba(122, 193, 67, 0.18), rgba(53, 136, 157, 0.18));
  color: var(--hco-bristol);
}

.kb-card-icon-folder {
  background: rgba(53, 136, 157, 0.14);
  color: var(--hco-teal);
}

.kb-card-icon-article {
  background: rgba(4, 41, 64, 0.06);
  color: var(--hco-charcoal);
}

.kb-card-icon-ticket {
  background: rgba(53, 136, 157, 0.14);
  color: var(--hco-teal);
}

.kb-visibility {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  padding: 0.2rem 0.6rem;
  border-radius: 999px;
  font-family: var(--font-heading);
  font-size: 0.65rem;
  font-weight: 700;
  letter-spacing: 0.06em;
  text-transform: uppercase;
}

.kb-visibility::before {
  content: "";
  width: 0.4rem;
  height: 0.4rem;
  border-radius: 50%;
  background: currentColor;
}

.kb-visibility.is-public {
  background: rgba(122, 193, 67, 0.16);
  color: #3d6b16;
}

.kb-visibility.is-private {
  background: rgba(53, 136, 157, 0.16);
  color: var(--hco-teal);
}

.kb-visibility.is-draft {
  background: rgba(245, 127, 32, 0.16);
  color: var(--hco-safety-orange);
}

.kb-category-card-title {
  margin-top: 0.35rem;
  font-family: var(--font-heading);
  font-size: 1.12rem;
  font-weight: 700;
  color: var(--hco-midnight);
}

.kb-category-card-copy {
  color: var(--hco-charcoal);
  font-size: 0.92rem;
}

.kb-category-card-meta {
  color: rgba(43, 66, 87, 0.78);
  font-size: 0.82rem;
}

.kb-category-card-cta {
  display: inline-flex;
  align-items: center;
  gap: 0.4rem;
  margin-top: 0.35rem;
  font-family: var(--font-heading);
  font-size: 0.82rem;
  font-weight: 700;
  color: var(--hco-teal);
}

.kb-category-card-cta i {
  font-size: 0.75rem;
  transition: transform 0.18s ease;
}

.kb-category-card:hover .kb-category-card-cta i {
  transform: translateX(3px);
}

.kb-folder-title,
.kb-article-row-title {
  font-family: var(--font-heading);
  font-size: 1.05rem;
  font-weight: 700;
  color: var(--hco-midnight);
}

.kb-article-row-title {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.5rem;
}

.kb-folder-summary,
.kb-article-row-summary {
  color: var(--hco-charcoal);
  font-size: 0.92rem;
}

.kb-folder-meta,
.kb-article-row-meta,
.kb-article-updated,
.kb-article-print-source {
  color: rgba(43, 66, 87, 0.78);
  font-size: 0.82rem;
}

.kb-article-print-source {
  display: none;
  margin: 0.35rem 0 0;
}

.kb-folder-list,
.kb-article-list {
  display: flex;
  flex-direction: column;
  gap: 0.75rem;
}

.kb-folder-card,
.kb-article-row {
  flex-direction: row;
  align-items: center;
  gap: 1rem;
  padding: 1.1rem 1.25rem;
}

.kb-folder-copy,
.kb-article-row-copy {
  display: flex;
  flex-direction: column;
  gap: 0.25rem;
  min-width: 0;
  flex: 1 1 auto;
}

.kb-row-chevron {
  flex: 0 0 auto;
  color: rgba(43, 66, 87, 0.4);
  transition: transform 0.18s ease, color 0.18s ease;
}

.kb-folder-card:hover .kb-row-chevron,
.kb-article-row:hover .kb-row-chevron {
  color: var(--hco-teal);
  transform: translateX(3px);
}

.kb-empty-state {
  display: flex;
  flex-direction: column;
  align-items: center;
  background: var(--hco-white);
  border: 1px dashed rgba(4, 41, 64, 0.16);
  border-radius: 1rem;
  padding: 2.5rem 2rem;
  text-align: center;
  color: var(--hco-charcoal);
}

.kb-empty-icon {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 3.5rem;
  height: 3.5rem;
  margin-bottom: 1rem;
  border-radius: 50%;
  background: linear-gradient(140deg, rgba(122, 193, 67, 0.16), rgba(53, 136, 157, 0.16));
  color: var(--hco-teal);
  font-size: 1.35rem;
}

.ticket-create-card {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(15.5rem, 28%);
  align-items: stretch;
  padding: 0;
  overflow: hidden;
}

.ticket-create-fields {
  padding: 1.25rem 1.35rem;
}

.ticket-create-composer .ticket-rich-editor .ql-editor {
  min-height: 15rem;
}

.ticket-create-attach {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  margin-top: 0.5rem;
}

.ticket-create-composer [data-drop-zone] {
  position: relative;
}

.ticket-kb-suggest {
  margin: 0;
  padding: 1.15rem 1.2rem 1.35rem;
  background: rgba(203, 224, 225, 0.55);
  border: 0;
  border-left: 1px solid rgba(53, 136, 157, 0.16);
  border-radius: 0;
}

.ticket-kb-suggest-title {
  margin: 0 0 0.85rem;
  font-family: var(--font-heading);
  font-size: 1rem;
  font-weight: 700;
  color: var(--hco-midnight);
}

.ticket-kb-suggest-empty {
  margin: 0;
  color: var(--hco-charcoal);
  font-size: 0.88rem;
  line-height: 1.45;
}

.ticket-kb-suggest-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: flex;
  flex-direction: column;
  gap: 0.15rem;
}

.ticket-kb-suggest-item {
  display: flex;
  align-items: flex-start;
  gap: 0.55rem;
  padding: 0.4rem 0;
  color: var(--hco-teal);
  font-size: 0.9rem;
  font-weight: 600;
  line-height: 1.35;
  text-decoration: none;
}

.ticket-kb-suggest-item:hover,
.ticket-kb-suggest-item:focus-visible {
  color: var(--hco-bristol);
  text-decoration: underline;
}

.ticket-kb-suggest-icon {
  flex: 0 0 auto;
  margin-top: 0.12rem;
  font-size: 0.85rem;
  color: var(--hco-teal);
}

@media (max-width: 767.98px) {
  .ticket-create-card {
    grid-template-columns: 1fr;
  }

  .ticket-kb-suggest {
    border-left: 0;
    border-top: 1px solid rgba(53, 136, 157, 0.16);
  }
}

.kb-folder-block {
  display: flex;
  flex-direction: column;
  align-items: stretch;
  gap: 0.5rem;
}

.kb-folder-add-article {
  align-self: flex-start;
  margin-left: 0.15rem;
}

.kb-folder-icon,
.kb-folder-chevron {
  color: var(--hco-teal);
}

.app-breadcrumb,
.kb-breadcrumb {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.5rem;
  margin: 0 0 1.1rem;
  color: var(--hco-charcoal);
  font-size: 0.88rem;
}

.kb-breadcrumb a {
  display: inline-flex;
  align-items: center;
  gap: 0.4rem;
}

.app-breadcrumb a,
.kb-breadcrumb a {
  color: var(--hco-teal);
  text-decoration: none;
  font-weight: 600;
}

.app-breadcrumb a:hover,
.app-breadcrumb a:focus-visible,
.kb-breadcrumb a:hover,
.kb-breadcrumb a:focus-visible {
  color: var(--hco-bristol);
}

.app-breadcrumb [aria-current="page"],
.kb-breadcrumb [aria-current="page"] {
  color: var(--hco-midnight);
  font-weight: 700;
}

.app-breadcrumb-sep,
.kb-breadcrumb-sep {
  color: rgba(4, 41, 64, 0.35);
  font-size: 0.7rem;
}

.kb-article {
  position: relative;
  display: grid;
  grid-template-columns: minmax(0, 2.4fr) minmax(15rem, 1fr);
  max-width: none;
  margin: 0;
  background: var(--hco-white);
  border: 1px solid rgba(4, 41, 64, 0.08);
  border-radius: 0.75rem;
  overflow: hidden;
  padding: 0;
  box-shadow: 0 8px 22px rgba(4, 41, 64, 0.06);
}

.kb-article::before {
  display: none;
}

.kb-article-main {
  min-width: 0;
  padding: 1.75rem 2rem 2rem;
}

.kb-article-heading {
  margin-bottom: 1.25rem;
}

.kb-article-title {
  margin: 0;
  font-family: var(--font-heading);
  font-size: clamp(1.45rem, 2.4vw, 1.85rem);
  font-weight: 700;
  line-height: 1.25;
  color: var(--hco-midnight);
}

.kb-article-meta {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.55rem 0.85rem;
  margin-top: 0.55rem;
}

.kb-article-body {
  position: relative;
  color: var(--hco-charcoal);
  font-size: 1.02rem;
  line-height: 1.7;
  overflow-wrap: anywhere;
  padding-right: 0;
}

.kb-article-aside {
  background: var(--hco-cloud);
  background: color-mix(in srgb, var(--hco-cloud) 72%, var(--hco-white));
  border-left: 1px solid rgba(4, 41, 64, 0.08);
  padding: 1.25rem 1.2rem 1.65rem;
}

.kb-article-print {
  position: static;
  display: inline-flex;
  align-items: center;
  gap: 0.45rem;
  width: auto;
  height: auto;
  margin-bottom: 1.45rem;
  padding: 0;
  border: 0;
  border-radius: 0;
  background: transparent;
  color: var(--hco-teal);
  font-family: var(--font-heading);
  font-size: 0.88rem;
  font-weight: 600;
  cursor: pointer;
}

.kb-article-print i {
  color: var(--hco-charcoal);
}

.kb-article-print:hover,
.kb-article-print:focus-visible {
  color: var(--hco-bristol);
  background: transparent;
  text-decoration: underline;
}

.kb-aside-section + .kb-aside-section {
  margin-top: 1.7rem;
}

.kb-aside-heading {
  margin: 0 0 0.85rem;
  font-family: var(--font-heading);
  font-size: 0.92rem;
  font-weight: 700;
  color: var(--hco-midnight);
}

.kb-aside-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: flex;
  flex-direction: column;
  gap: 0.9rem;
}

.kb-aside-list a {
  display: flex;
  align-items: flex-start;
  gap: 0.55rem;
  color: var(--hco-teal);
  font-size: 0.86rem;
  line-height: 1.4;
  text-decoration: none;
}

.kb-aside-list a:hover,
.kb-aside-list a:focus-visible {
  color: var(--hco-bristol);
  text-decoration: underline;
}

.kb-aside-current {
  display: flex;
  align-items: flex-start;
  gap: 0.55rem;
  color: var(--hco-midnight);
  font-size: 0.86rem;
  font-weight: 700;
  line-height: 1.4;
}

.kb-aside-list i {
  flex: 0 0 auto;
  margin-top: 0.18rem;
  width: 0.95rem;
  color: var(--hco-charcoal);
  text-align: center;
}

.kb-article-body > *:first-child {
  margin-top: 0;
}

.kb-article-body > .kb-article-print + * {
  margin-top: 0;
}

.kb-article-body h2,
.kb-article-body h3 {
  margin: 1.5rem 0 0.6rem;
  font-family: var(--font-heading);
  font-weight: 700;
  color: var(--hco-midnight);
}

.kb-article-body h2 {
  font-size: 1.2rem;
}

.kb-article-body h3 {
  font-size: 1.05rem;
}

.kb-article-body img,
[data-rich-editor-profile] .ql-editor img {
  display: block;
  max-width: 100%;
  height: auto;
  margin: 0.85rem 0;
  border-radius: 0.4rem;
}

.kb-article-body img {
  cursor: zoom-in;
}

.kb-article-body .ql-video,
[data-rich-editor-profile="knowledge"] .ql-editor .ql-video {
  display: block;
  width: 100%;
  max-width: 100%;
  aspect-ratio: 16 / 9;
  height: auto;
  border: 0;
  border-radius: 0.4rem;
  background: #042940;
  margin: 0.85rem 0;
}

[data-rich-editor-profile="knowledge"] .ql-editor .ql-video {
  pointer-events: none;
  cursor: pointer;
}

.kb-article-body a:has(> img) {
  display: block;
  max-width: 100%;
  text-decoration: none;
  color: inherit;
}

[data-rich-editor-profile] .ql-editor img {
  cursor: pointer;
  -webkit-user-drag: none;
  user-select: none;
}

[data-rich-editor-profile] .ql-editor img::selection,
[data-rich-editor-profile] .ql-editor img::-moz-selection {
  background: transparent;
}

.kb-image-resize {
  position: absolute;
  background: transparent;
  border: 2px solid var(--hco-teal);
  box-sizing: border-box;
  pointer-events: none;
  z-index: 4;
}

.kb-image-resize-edge {
  position: absolute;
  pointer-events: auto;
}

.kb-image-resize-edge.is-n,
.kb-image-resize-edge.is-s {
  left: 8px;
  right: 8px;
  height: 8px;
  cursor: ns-resize;
}

.kb-image-resize-edge.is-e,
.kb-image-resize-edge.is-w {
  top: 8px;
  bottom: 8px;
  width: 8px;
  cursor: ew-resize;
}

.kb-image-resize-edge.is-n { top: -4px; }
.kb-image-resize-edge.is-s { bottom: -4px; }
.kb-image-resize-edge.is-e { right: -4px; }
.kb-image-resize-edge.is-w { left: -4px; }

.kb-image-resize-handle {
  position: absolute;
  width: 10px;
  height: 10px;
  background: var(--hco-white);
  border: 1px solid var(--hco-teal);
  box-sizing: border-box;
  pointer-events: auto;
}

.kb-image-resize-handle.is-nw {
  top: -5px;
  left: -5px;
  cursor: nwse-resize;
}

.kb-image-resize-handle.is-ne {
  top: -5px;
  right: -5px;
  cursor: nesw-resize;
}

.kb-image-resize-handle.is-sw {
  bottom: -5px;
  left: -5px;
  cursor: nesw-resize;
}

.kb-image-resize-handle.is-se {
  bottom: -5px;
  right: -5px;
  cursor: nwse-resize;
}

.kb-article-body a {
  color: var(--hco-teal);
  font-weight: 600;
  text-decoration: underline;
}

.kb-article-body strong {
  font-weight: 700;
  color: var(--hco-midnight);
}

.kb-article-body ul,
.kb-article-body ol {
  padding-left: 1.45rem;
  margin: 0.65rem 0 1rem;
}

.kb-article-body li + li {
  margin-top: 0.45rem;
}

.kb-article-body li > ul,
.kb-article-body li > ol {
  margin: 0.4rem 0 0.15rem;
}

.kb-article-body blockquote {
  margin: 0 0 1.25rem;
  padding: 0.9rem 1.05rem;
  border: 1px solid rgba(4, 41, 64, 0.12);
  border-left: 5px solid var(--hco-safety-orange);
  border-radius: 0.2rem;
  background: var(--hco-cloud);
  color: var(--hco-midnight);
  font-family: ui-monospace, SFMono-Regular, Menlo, Consolas, monospace;
  font-size: 0.9rem;
  font-weight: 700;
  line-height: 1.5;
}

.kb-article-body pre,
.kb-article-body code {
  font-family: ui-monospace, SFMono-Regular, Menlo, Consolas, monospace;
  font-size: 0.92em;
}

.kb-article-body pre {
  padding: 0.85rem 1rem;
  border-radius: 0.4rem;
  background: var(--hco-cloud);
  overflow-x: auto;
}

.kb-related {
  max-width: none;
  margin: 1.75rem 0 0;
}

.kb-feedback {
  margin-top: 2.25rem;
  padding-top: 1.5rem;
  border-top: 1px solid rgba(4, 41, 64, 0.1);
  text-align: center;
}

.kb-feedback-prompt {
  margin: 0 0 0.85rem;
  font-family: var(--font-heading);
  font-size: 0.95rem;
  font-weight: 700;
  color: var(--hco-midnight);
}

.kb-feedback-actions {
  display: flex;
  flex-wrap: wrap;
  justify-content: center;
  gap: 0.65rem;
}

.kb-feedback-button {
  display: inline-flex;
  align-items: center;
  gap: 0.5rem;
  min-width: 3.5rem;
  padding: 0.55rem 1.1rem;
  border: 1px solid rgba(4, 41, 64, 0.14);
  border-radius: 999px;
  background: var(--hco-white);
  color: var(--hco-midnight);
  font-weight: 600;
  cursor: pointer;
  transition: border-color 0.15s ease, background 0.15s ease, color 0.15s ease, transform 0.15s ease;
}

.kb-feedback-button:hover,
.kb-feedback-button:focus-visible {
  border-color: rgba(53, 136, 157, 0.45);
  color: var(--hco-teal);
  transform: translateY(-1px);
}

.kb-feedback-button[data-kb-vote="true"].is-selected {
  border-color: var(--hco-lime);
  background: rgba(122, 193, 67, 0.14);
  color: #3d6b16;
}

.kb-feedback-button[data-kb-vote="false"].is-selected {
  border-color: var(--hco-safety-orange);
  background: rgba(245, 127, 32, 0.12);
  color: var(--hco-safety-orange);
}

.kb-feedback-count {
  font-family: var(--font-heading);
  font-size: 0.85rem;
  font-weight: 700;
}

.kb-feedback-admin,
.kb-feedback-thanks,
.kb-feedback-signin {
  margin: 0.7rem 0 0;
  color: var(--hco-charcoal);
  font-size: 0.88rem;
}

.kb-feedback-signin a {
  font-weight: 700;
  color: var(--hco-teal);
}

.kb-slug-field {
  display: flex;
  align-items: stretch;
}

.kb-slug-prefix {
  display: inline-flex;
  align-items: center;
  padding: 0 0.75rem;
  background: var(--hco-cloud);
  border: 1px solid rgba(4, 41, 64, 0.12);
  border-right: 0;
  border-radius: 0.375rem 0 0 0.375rem;
  color: var(--hco-charcoal);
  font-size: 0.9rem;
}

.kb-slug-field .form-control {
  border-top-left-radius: 0;
  border-bottom-left-radius: 0;
}

.kb-visibility-toggle {
  display: grid;
  gap: 0.65rem;
}

.kb-choice {
  display: flex;
  gap: 0.7rem;
  align-items: flex-start;
  margin: 0;
  padding: 0.85rem 0.95rem;
  border: 1px solid rgba(4, 41, 64, 0.12);
  border-radius: 0.5rem;
  background: var(--hco-cloud);
  cursor: pointer;
}

.kb-choice input {
  margin-top: 0.3rem;
}

.kb-choice span {
  display: flex;
  flex-direction: column;
  gap: 0.2rem;
  color: var(--hco-charcoal);
}

.kb-editor-tools {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.75rem;
  margin: 0 0 0.75rem;
}

[data-rich-editor-profile="knowledge"] .ticket-rich-editor .ql-editor {
  min-height: 22rem;
}

.kb-link-results {
  list-style: none;
  margin: 0;
  padding: 0;
  display: flex;
  flex-direction: column;
  gap: 0.4rem;
}

.kb-link-item {
  width: 100%;
  display: flex;
  flex-direction: column;
  align-items: flex-start;
  gap: 0.15rem;
  padding: 0.7rem 0.8rem;
  border: 1px solid rgba(4, 41, 64, 0.1);
  border-radius: 0.4rem;
  background: var(--hco-white);
  text-align: left;
}

.kb-link-item:hover,
.kb-link-item:focus-visible {
  border-color: var(--hco-teal);
}

.kb-link-item-title {
  font-weight: 700;
  color: var(--hco-midnight);
}

.kb-link-item-meta,
.kb-link-empty {
  color: var(--hco-charcoal);
  font-size: 0.85rem;
}

@media (max-width: 767.98px) {
  .kb-search-field {
    flex-wrap: wrap;
  }

  .kb-search-input {
    flex: 1 1 12rem;
  }

  .kb-article {
    grid-template-columns: 1fr;
    padding: 0;
  }

  .kb-article-main {
    padding: 1.2rem 1.1rem 1.35rem;
  }

  .kb-article-aside {
    border-left: 0;
    border-top: 1px solid rgba(4, 41, 64, 0.08);
  }
}

/* Asset management */

.asset-toolbar {
  display: flex;
  flex-direction: column;
  gap: 1rem;
}

.asset-search-row,
.asset-filter-row {
  display: flex;
  flex-wrap: wrap;
  gap: 0.75rem;
  align-items: end;
}

.asset-search-row {
  align-items: stretch;
}

.asset-search-field {
  position: relative;
  flex: 1 1 16rem;
  min-width: 0;
}

.asset-search-field i {
  position: absolute;
  left: 0.85rem;
  top: 50%;
  transform: translateY(-50%);
  color: var(--hco-teal);
  pointer-events: none;
}

.asset-search-field .form-control {
  padding-left: 2.35rem;
}

.asset-filter-row > div {
  flex: 1 1 10rem;
  min-width: 0;
}

.asset-scan-preview {
  width: 100%;
  max-height: 16rem;
  object-fit: cover;
  border-radius: 0.45rem;
  background: var(--hco-midnight);
}

.asset-list {
  display: flex;
  flex-direction: column;
  background: var(--hco-white);
  border: 1px solid rgba(4, 41, 64, 0.08);
  border-radius: 0.5rem;
  overflow: hidden;
  box-shadow: 0 8px 24px rgba(4, 41, 64, 0.06);
}

#asset-grid.tt-ag-host {
  --ag-row-height: 52px;
}

#asset-grid.tt-ag-host .ag-row {
  cursor: pointer;
}

#asset-grid.tt-ag-host .ag-cell {
  display: flex;
  align-items: center;
}

#asset-grid.tt-ag-host .ag-cell[col-id="hasImage"] {
  justify-content: center;
}

.asset-grid-tag {
  font-family: var(--font-heading);
  font-size: 0.78rem;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--hco-teal);
}

.asset-grid-photo {
  display: inline-flex;
  width: 2.5rem;
  height: 2.5rem;
  border-radius: 0.35rem;
  overflow: hidden;
  background: var(--hco-cloud);
  align-items: center;
  justify-content: center;
  color: var(--hco-teal);
  font-size: 1rem;
}

.asset-grid-photo img {
  width: 100%;
  height: 100%;
  object-fit: cover;
}

.asset-grid-actions {
  display: flex;
  align-items: center;
  gap: 0.35rem;
}

#checkout {
  scroll-margin-top: calc(var(--app-header-height) + 1rem);
}

#checkOutAssetModal .modal-dialog,
#checkOutAssetModal .modal-content,
#checkOutAssetModal .modal-body {
  overflow: visible;
}

#checkOutAssetModal .requester-suggestions {
  z-index: 1080;
}

#allocateConsumableModal .modal-dialog,
#allocateConsumableModal .modal-content,
#allocateConsumableModal .modal-body {
  overflow: visible;
}

#allocateConsumableModal .requester-suggestions {
  z-index: 1080;
}

.status-badge-sm {
  padding: 0.16rem 0.5rem;
  font-size: 0.65rem;
  letter-spacing: 0.04em;
  line-height: 1.2;
}

#consumable-grid.tt-ag-host .ag-cell[col-id="status"] {
  padding-right: 0.45rem;
}

#asset-grid.tt-ag-host .asset-grid-actions .btn {
  padding: 0.2rem 0.55rem;
  font-size: 0.68rem;
  text-decoration: none;
  white-space: nowrap;
}

.admin-list-grid.tt-ag-host .ag-cell {
  display: flex;
  align-items: center;
}

.admin-list-grid.tt-ag-host.is-row-clickable .ag-row {
  cursor: pointer;
}

.admin-list-grid.tt-ag-host .ag-cell[col-id="hasImage"] {
  justify-content: center;
}

.admin-list-grid.tt-ag-host .asset-grid-actions .btn {
  padding: 0.2rem 0.55rem;
  font-size: 0.68rem;
  text-decoration: none;
  white-space: nowrap;
}

.admin-list-grid.tt-ag-host .asset-row-edit {
  width: 1.85rem;
  height: 1.85rem;
  font-size: 0.75rem;
}

.asset-row {
  display: grid;
  grid-template-columns: 4.25rem minmax(0, 1fr) auto;
  gap: 0.9rem;
  align-items: center;
  padding: 0.85rem 1rem;
  border-bottom: 1px solid rgba(4, 41, 64, 0.08);
  text-decoration: none;
  color: inherit;
}

.asset-row:last-child {
  border-bottom: 0;
}

.asset-row:hover,
.asset-row:focus-visible {
  background: rgba(203, 224, 225, 0.35);
  color: inherit;
}

.asset-row-photo,
.asset-thumb {
  position: relative;
  width: 4.25rem;
  height: 4.25rem;
  flex-shrink: 0;
  border-radius: 0.4rem;
  overflow: hidden;
  background: var(--hco-cloud);
  display: flex;
  align-items: center;
  justify-content: center;
  color: var(--hco-teal);
  font-size: 1.35rem;
}

.asset-thumb {
  width: 5.5rem;
  height: 5.5rem;
}

.asset-thumb [data-asset-photo-preview] {
  position: absolute;
  inset: 0;
}

.asset-row-photo img,
.asset-thumb img,
.asset-hero-photo img,
.asset-photo-preview img {
  width: 100%;
  height: 100%;
  object-fit: cover;
}

.asset-row-photo img,
.asset-thumb img {
  position: absolute;
  inset: 0;
}

.asset-thumb .asset-photo-empty {
  min-height: 0;
  width: 100%;
  height: 100%;
  font-size: 0.72rem;
  text-align: center;
  padding: 0.35rem;
}

.asset-thumb .asset-photo-empty i {
  font-size: 1.15rem;
}

.asset-thumb-remove {
  position: absolute;
  inset: 0;
  z-index: 1;
  display: flex;
  align-items: center;
  justify-content: center;
  margin: 0;
  padding: 0;
  border: 0;
  border-radius: inherit;
  background: rgba(4, 41, 64, 0.62);
  color: var(--hco-white);
  font-size: 1rem;
  opacity: 0;
  pointer-events: none;
  cursor: pointer;
  transition: opacity 0.15s ease;
}

.asset-thumb.has-image:hover .asset-thumb-remove,
.asset-thumb.has-image:focus-within .asset-thumb-remove,
.asset-photo-preview-wrap.has-image:hover .asset-thumb-remove,
.asset-photo-preview-wrap.has-image:focus-within .asset-thumb-remove {
  opacity: 1;
  pointer-events: auto;
}

.asset-thumb-remove:focus-visible {
  outline: 2px solid var(--hco-lime);
  outline-offset: 2px;
}

@media (hover: none) {
  .asset-thumb.has-image .asset-thumb-remove,
  .asset-photo-preview-wrap.has-image .asset-thumb-remove {
    inset: auto 0.25rem 0.25rem auto;
    width: 1.75rem;
    height: 1.75rem;
    border-radius: 0.3rem;
    font-size: 0.75rem;
    opacity: 1;
    pointer-events: auto;
  }
}

.asset-row-tag {
  display: block;
  font-family: var(--font-heading);
  font-size: 0.72rem;
  font-weight: 700;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  color: var(--hco-teal);
}

.asset-row-name {
  display: block;
  font-weight: 700;
  color: var(--hco-midnight);
}

.asset-row-meta {
  display: block;
  color: var(--hco-charcoal);
  font-size: 0.88rem;
}

.asset-row-flags {
  display: flex;
  flex-wrap: wrap;
  justify-content: flex-end;
  gap: 0.35rem;
}

.asset-assignee,
.asset-audit {
  display: inline-flex;
  align-items: center;
  padding: 0.2rem 0.55rem;
  border-radius: 999px;
  font-size: 0.75rem;
  background: rgba(68, 183, 191, 0.16);
  color: var(--hco-bristol);
}

.asset-audit.is-overdue {
  background: rgba(245, 127, 32, 0.16);
  color: var(--hco-safety-orange);
}

.asset-status-active { background: rgba(53, 136, 157, 0.15); color: var(--hco-teal); }
.asset-status-inactive { background: rgba(179, 179, 179, 0.25); color: var(--hco-charcoal); }
.asset-status-loststolen { background: rgba(245, 127, 32, 0.16); color: var(--hco-safety-orange); }
.asset-status-retired { background: rgba(43, 66, 87, 0.12); color: var(--hco-charcoal); }

.asset-hero {
  display: block;
}

.asset-page,
.kb-page {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  column-gap: 1rem;
  align-items: start;
}

.asset-page > .admin-eyebrow,
.kb-page > .admin-eyebrow {
  grid-column: 1 / -1;
}

.asset-page-heading,
.kb-page-heading {
  grid-column: 1;
  min-width: 0;
}

.asset-page-actions,
.kb-page-actions {
  grid-column: 2;
  justify-self: end;
  align-self: start;
  margin-bottom: 1.5rem;
}

.asset-page-body,
.kb-page-body {
  grid-column: 1 / -1;
}

@media (max-width: 575.98px) {
  .asset-page,
  .kb-page {
    grid-template-columns: minmax(0, 1fr);
  }

  .asset-page-actions,
  .kb-page-actions {
    grid-column: 1;
    justify-self: stretch;
    align-self: auto;
  }
}

.asset-photo-card .asset-photo-preview {
  margin-left: auto;
  margin-right: auto;
}

.asset-photo-preview-wrap {
  position: relative;
  width: 250px;
  max-width: 100%;
  margin-left: auto;
  margin-right: auto;
  border-radius: 0.45rem;
}

.asset-photo-preview-wrap .asset-photo-preview {
  width: 100%;
  margin: 0;
}

.asset-hero-photo,
.asset-photo-preview {
  width: 250px;
  height: 250px;
  max-width: 100%;
  margin-left: auto;
  margin-right: auto;
  border-radius: 0.45rem;
  overflow: hidden;
  background: var(--hco-cloud);
}

.asset-hero-photo .asset-photo-empty,
.asset-photo-preview .asset-photo-empty {
  width: 100%;
  height: 100%;
  min-height: 0;
}

.asset-page .form-label {
  font-family: var(--font-heading);
  font-size: 0.72rem;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--hco-teal);
  margin-bottom: 0.3rem;
}

.asset-page .admin-details dt {
  color: var(--hco-teal);
}

.asset-page .admin-details dd {
  color: var(--hco-midnight);
}

.asset-readonly-value {
  min-height: 2.375rem;
  display: flex;
  align-items: center;
  flex-wrap: wrap;
  gap: 0.35rem;
  color: var(--hco-midnight);
}

.asset-actions-split .dropdown-toggle-split {
  flex: 0 0 auto;
  padding-left: 0.7rem;
  padding-right: 0.7rem;
}

.asset-actions-menu {
  min-width: 12.5rem;
  padding: 0.35rem 0;
  box-shadow: 0 0.75rem 1.75rem rgba(4, 41, 64, 0.16);
}

.asset-actions-menu .dropdown-item {
  display: flex;
  align-items: center;
  gap: 0.55rem;
  width: 100%;
  font-size: 0.92rem;
  padding: 0.55rem 1rem;
  color: var(--hco-charcoal);
  border: 0;
  background: transparent;
  text-align: left;
}

.asset-actions-menu .dropdown-item:hover,
.asset-actions-menu .dropdown-item:focus {
  background: rgba(68, 183, 191, 0.18);
  color: var(--hco-midnight);
}

.asset-actions-menu .asset-actions-delete {
  color: #b42318;
}

.asset-actions-menu .asset-actions-delete:hover,
.asset-actions-menu .asset-actions-delete:focus {
  background: rgba(180, 35, 24, 0.1);
  color: #8a1c12;
}

.asset-photo-empty {
  min-height: 12rem;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 0.4rem;
  color: var(--hco-charcoal);
}

.asset-photo-empty i {
  font-size: 1.6rem;
  color: var(--hco-teal);
}

.asset-history {
  margin: 0;
  padding-left: 1.1rem;
  display: flex;
  flex-direction: column;
  gap: 0.75rem;
}

.asset-history-open {
  color: var(--hco-teal);
  font-weight: 700;
}

.asset-history-notes {
  color: var(--hco-charcoal);
  font-size: 0.9rem;
}

.asset-model-row {
  cursor: default;
}

.asset-model-actions {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  justify-content: flex-end;
  gap: 0.75rem;
}

.asset-row-edit {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 2.15rem;
  height: 2.15rem;
  border-radius: 0.4rem;
  background: var(--hco-teal);
  color: var(--hco-white);
  text-decoration: none;
}

.asset-row-edit:hover,
.asset-row-edit:focus-visible {
  background: #2c7385;
  color: var(--hco-white);
}

@media (max-width: 767.98px) {
  .asset-row {
    grid-template-columns: 3.5rem minmax(0, 1fr);
  }

  .asset-row-photo {
    width: 3.5rem;
    height: 3.5rem;
  }

  .asset-row-flags,
  .asset-model-actions {
    grid-column: 1 / -1;
    justify-content: flex-start;
  }

}

.self-audit-filters {
  display: flex;
  flex-wrap: wrap;
  gap: 0.5rem;
}

.self-audit-report {
  padding: 0;
  overflow: hidden;
}

.self-audit-table {
  --bs-table-bg: transparent;
}

.self-audit-table th {
  font-family: var(--font-heading);
  font-size: 0.75rem;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  color: var(--hco-charcoal);
  white-space: nowrap;
  padding: 0.85rem 1rem;
}

.self-audit-table td {
  padding: 0.85rem 1rem;
  vertical-align: top;
}

.self-audit-row-overdue {
  background: rgba(245, 127, 32, 0.08);
}

.self-audit-notes {
  max-width: 16rem;
}

.self-audit-items {
  display: grid;
  gap: 1rem;
}

.self-audit-item-head {
  display: flex;
  gap: 0.85rem;
  align-items: flex-start;
  margin-bottom: 1rem;
}

.self-audit-fieldset {
  border: 0;
  padding: 0;
  margin: 0 0 1rem;
}

.self-audit-fieldset legend {
  font-family: var(--font-heading);
  font-size: 0.8rem;
  font-weight: 700;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  margin-bottom: 0.5rem;
}

.self-audit-choices {
  display: flex;
  flex-wrap: wrap;
  gap: 0.75rem;
}

.self-audit-choice {
  display: inline-flex;
  align-items: center;
  gap: 0.45rem;
  padding: 0.55rem 0.85rem;
  border: 1px solid rgba(4, 41, 64, 0.14);
  border-radius: 0.5rem;
  cursor: pointer;
  background: var(--hco-white);
}

.self-audit-choice:has(input:checked) {
  border-color: var(--hco-teal);
  background: rgba(53, 136, 157, 0.1);
}

.self-audit-item-result {
  display: grid;
  gap: 0.65rem;
  margin: 0;
}

.self-audit-item-result dt {
  font-size: 0.75rem;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  color: var(--hco-charcoal);
}

.self-audit-item-result dd {
  margin: 0;
  font-weight: 600;
}

.dashboard-hero {
  position: relative;
  overflow: hidden;
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  justify-content: space-between;
  gap: 1.25rem;
  border-radius: 1.1rem;
  padding: 1.85rem 2.1rem;
  color: var(--hco-white);
  background: linear-gradient(160deg, #031f33 0%, var(--hco-midnight) 55%, #0a4a63 100%);
  box-shadow: 0 20px 40px rgba(4, 41, 64, 0.22);
}

.dashboard-hero::before {
  content: "";
  position: absolute;
  inset: 0;
  background:
    radial-gradient(ellipse 55% 70% at 92% -20%, rgba(122, 193, 67, 0.26), transparent 60%),
    radial-gradient(ellipse 50% 60% at -6% 120%, rgba(68, 183, 191, 0.28), transparent 55%);
  pointer-events: none;
}

.dashboard-hero-copy {
  position: relative;
  z-index: 1;
  min-width: 0;
}

.dashboard-hero-eyebrow {
  margin: 0 0 0.35rem;
  font-family: var(--font-heading);
  font-size: 0.78rem;
  font-weight: 700;
  letter-spacing: 0.16em;
  text-transform: uppercase;
  color: var(--hco-vibrant-teal);
}

.dashboard-hero-title {
  margin: 0;
  font-family: var(--font-title);
  font-size: clamp(1.6rem, 3.6vw, 2.25rem);
  letter-spacing: 0.02em;
  text-transform: uppercase;
  color: var(--hco-white);
  overflow-wrap: anywhere;
}

.dashboard-hero-lede {
  margin: 0.5rem 0 0;
  color: rgba(255, 255, 255, 0.82);
  font-size: 0.98rem;
}

.dashboard-hero-actions {
  position: relative;
  z-index: 1;
  display: flex;
  flex-wrap: wrap;
  gap: 0.6rem;
  flex: 0 0 auto;
}

.dashboard-audit-banner {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 1rem 1.25rem;
  padding: 1.15rem 1.3rem;
  background: rgba(245, 127, 32, 0.14);
  border: 1px solid rgba(245, 127, 32, 0.42);
  border-left: 0.35rem solid var(--hco-safety-orange);
  border-radius: 0.75rem;
  box-shadow: 0 10px 28px rgba(245, 127, 32, 0.18);
}

.dashboard-audit-banner.is-overdue {
  background: rgba(245, 127, 32, 0.22);
  border-color: var(--hco-safety-orange);
}

.dashboard-audit-icon {
  flex: 0 0 auto;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 2.6rem;
  height: 2.6rem;
  border-radius: 0.75rem;
  background: rgba(245, 127, 32, 0.18);
  color: var(--hco-safety-orange);
  font-size: 1.1rem;
}

.dashboard-audit-copy-wrap {
  flex: 1 1 16rem;
  min-width: 0;
}

.dashboard-audit-kicker {
  font-family: var(--font-heading);
  font-size: 0.72rem;
  font-weight: 700;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  color: var(--hco-safety-orange);
}

.dashboard-audit-title {
  margin: 0 0 0.3rem;
  font-family: var(--font-heading);
  font-size: 1.15rem;
  font-weight: 700;
  color: var(--hco-midnight);
}

.dashboard-audit-copy {
  color: var(--hco-charcoal);
  font-size: 0.95rem;
}

.dashboard-kb-section,
section[aria-labelledby="dashboard-kb-heading"] {
  position: relative;
  margin-top: 0.75rem;
  padding-top: 2.15rem;
}

.dashboard-kb-section::before,
section[aria-labelledby="dashboard-kb-heading"]::before {
  content: "";
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  height: 4px;
  border-radius: 999px;
  background: linear-gradient(
    90deg,
    var(--hco-lime) 0,
    var(--hco-teal) 9rem,
    rgba(4, 41, 64, 0.28) 9rem
  );
}

.asset-label {
  position: relative;
  background: #fff;
  color: #000;
  overflow: hidden;
  box-shadow: 0 0.15rem 0.6rem rgba(4, 41, 64, 0.18);
  -webkit-print-color-adjust: exact;
  print-color-adjust: exact;
}

.asset-label-obj {
  position: absolute;
  box-sizing: border-box;
  overflow: hidden;
  display: flex;
}

img.asset-label-obj {
  display: block;
  object-fit: contain;
  padding: 0;
}

.asset-label-address {
  flex-direction: column;
  white-space: nowrap;
  line-height: 1.15;
}

.asset-label-address span {
  display: block;
  width: 100%;
}

.asset-label-date,
.asset-label-tag {
  white-space: nowrap;
  line-height: 1;
}

.asset-label-logo img,
.asset-label-qr img {
  width: 100%;
  height: 100%;
  object-fit: contain;
  pointer-events: none;
}

.asset-label-barcode {
  flex-direction: column;
}

.asset-label-serial {
  line-height: 1;
  text-align: inherit;
  white-space: nowrap;
  width: 100%;
  overflow: hidden;
}

.asset-label-barcode svg {
  display: block;
  width: 100%;
  flex: 1 1 auto;
  min-height: 0.08in;
  height: 0.14in;
}

.label-editor {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 19rem;
  gap: 1.25rem;
  align-items: start;
}

.label-editor-toolbar-fields {
  display: grid;
  grid-template-columns: minmax(8rem, 12rem) 6.5rem 6.5rem minmax(0, 1fr) auto;
  gap: 0.75rem 1rem;
  align-items: end;
}

.label-editor-sizes .admin-card-title {
  margin-bottom: 0;
}

.label-editor-size-list {
  display: flex;
  flex-wrap: wrap;
  gap: 0.4rem;
}

.label-editor-size {
  min-width: auto;
  padding: 0.35rem 0.7rem;
}

.label-editor-size.is-active {
  background: var(--hco-teal);
  border-color: var(--hco-teal);
  color: var(--hco-white);
}

.label-editor-zoom {
  display: flex;
  gap: 0.35rem;
}

.label-editor-zoom .btn {
  min-width: 2.6rem;
  padding: 0.35rem 0.55rem;
}

.label-editor-zoom .btn.is-active {
  background: var(--hco-teal);
  border-color: var(--hco-teal);
  color: var(--hco-white);
}

.label-editor-stage {
  overflow: auto;
}

.label-editor-frame {
  position: relative;
  outline: none;
}

.label-editor-frame:focus-visible {
  outline: 2px solid var(--hco-teal);
  outline-offset: 4px;
}

.label-editor .asset-label {
  transform-origin: top left;
  touch-action: none;
  user-select: none;
}

.label-editor .asset-label-obj {
  cursor: move;
  outline: 1px dashed transparent;
  overflow: visible;
}

.label-editor .asset-label-obj.is-selected {
  outline: 1px solid var(--hco-teal);
  z-index: 2;
}

.label-editor-handle {
  position: absolute;
  width: 7px;
  height: 7px;
  padding: 0;
  background: var(--hco-teal);
  border: 1px solid var(--hco-white);
  z-index: 3;
}

.label-editor-handle.is-nw { left: -4px; top: -4px; cursor: nwse-resize; }
.label-editor-handle.is-ne { right: -4px; top: -4px; cursor: nesw-resize; }
.label-editor-handle.is-sw { left: -4px; bottom: -4px; cursor: nesw-resize; }
.label-editor-handle.is-se { right: -4px; bottom: -4px; cursor: nwse-resize; }

.label-editor-objects {
  list-style: none;
  margin: 0;
  padding: 0;
  display: flex;
  flex-direction: column;
  gap: 0.25rem;
}

.label-editor-object {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.5rem;
  width: 100%;
  padding: 0.4rem 0.55rem;
  border: 0;
  border-radius: 0.35rem;
  background: transparent;
  color: var(--hco-midnight);
  text-align: left;
  cursor: pointer;
}

.label-editor-object:hover,
.label-editor-object.is-selected {
  background: rgba(53, 136, 157, 0.12);
}

.label-editor-object.is-off {
  color: var(--hco-charcoal);
}

.label-editor-sidebar .admin-card-title {
  margin-bottom: 0.85rem;
}

@media (max-width: 991.98px) {
  .label-editor {
    grid-template-columns: minmax(0, 1fr);
  }

  .label-editor-toolbar-fields {
    grid-template-columns: 1fr 1fr;
  }

  .label-editor-name,
  .label-editor-paper {
    grid-column: 1 / -1;
  }
}

@media (max-width: 575.98px) {
  .label-editor-toolbar-fields {
    grid-template-columns: minmax(0, 1fr);
  }

  .label-editor-name,
  .label-editor-paper {
    grid-column: 1;
  }
}

@media print {
  @page {
    margin: 0.7in;
  }

  html,
  body,
  .app-body,
  .app-frame,
  .app-stage,
  .app-shell,
  .portal-frame,
  .portal-shell {
    height: auto !important;
    max-height: none !important;
    overflow: visible !important;
    background: #fff !important;
    color: #000 !important;
  }

  .app-body,
  .app-frame,
  .app-stage {
    display: block;
  }

  .app-nav,
  .app-header,
  .app-nav-collapse,
  .portal-header,
  .portal-toolbar,
  .active-timer,
  .kb-breadcrumb,
  .app-breadcrumb,
  .kb-page-actions,
  .kb-article-print,
  .kb-article-aside,
  .kb-feedback,
  .kb-related,
  .kb-visibility,
  .kb-page .page-eyebrow,
  .alert {
    display: none !important;
  }

  .app-shell {
    border: 0;
    border-radius: 0;
  }

  .app-main,
  main {
    padding: 0 !important;
  }

  .kb-page {
    display: block;
  }

  .kb-page-heading {
    margin-bottom: 1rem !important;
  }

  .kb-article-print-source {
    display: block;
    color: #333;
  }

  .kb-article-updated {
    color: #333;
  }

  .kb-article {
    max-width: none;
    margin: 0;
    padding: 0;
    border: 0;
    border-radius: 0;
    box-shadow: none;
    overflow: visible;
    background: transparent;
    display: block;
  }

  .kb-article::before {
    display: none;
  }

  .kb-article-main {
    padding: 0;
  }

  .kb-article-body {
    color: #000;
    padding-right: 0;
  }

  .kb-article-body .ql-video {
    display: none !important;
  }

  .kb-article-body img {
    break-inside: avoid;
    page-break-inside: avoid;
    cursor: default;
  }

  .kb-article-body h2,
  .kb-article-body h3 {
    break-after: avoid;
    page-break-after: avoid;
  }
}

/* Customer portal chrome and home */

.portal-body {
  background: var(--hco-cloud);
  color: var(--hco-midnight);
}

.portal-frame {
  display: flex;
  flex-direction: column;
  flex: 1 1 auto;
  min-width: 0;
  min-height: 0;
  width: 100%;
  overflow: hidden;
  background: var(--hco-cloud);
}

.portal-shell {
  flex: 1 1 auto;
  min-width: 0;
  min-height: 0;
  overflow: auto;
  overscroll-behavior: contain;
  background: var(--hco-cloud);
}

.portal-wrap {
  width: min(70rem, calc(100% - 2.5rem));
  margin-inline: auto;
}

.portal-main .portal-wrap {
  width: min(92rem, calc(100% - 2rem));
}

.portal-header {
  position: relative;
  flex-shrink: 0;
  z-index: 1040;
  background: var(--hco-white);
  border-bottom: 1px solid rgba(4, 41, 64, 0.08);
  box-shadow: 0 1px 0 rgba(4, 41, 64, 0.04);
}

.portal-header-inner {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.65rem 1rem;
  width: min(92rem, calc(100% - 2rem));
  margin-inline: auto;
  min-height: 4.15rem;
  padding: 0.45rem 0;
}

.portal-brand {
  display: flex;
  align-items: center;
  gap: 0.7rem;
  min-width: 0;
  margin-right: auto;
  text-decoration: none;
  color: var(--hco-midnight);
}

.portal-brand:hover,
.portal-brand:focus-visible {
  color: var(--hco-teal);
}

.portal-brand .app-nav-logo {
  height: 2.45rem;
  width: 2.45rem;
}

.portal-brand-text {
  min-width: 0;
  font-family: var(--font-heading);
  font-size: 0.92rem;
  font-weight: 700;
  line-height: 1.25;
}

.portal-nav-toggler {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 2.4rem;
  height: 2.4rem;
  border: 0;
  border-radius: 0.45rem;
  background: transparent;
  color: var(--hco-midnight);
}

.portal-nav-toggler:hover,
.portal-nav-toggler:focus-visible,
.portal-nav-toggler[aria-expanded="true"] {
  background: rgba(4, 41, 64, 0.06);
}

.portal-nav {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.2rem;
}

.portal-nav.collapse.show,
.portal-nav.collapsing {
  display: flex;
}

.portal-nav-link,
.portal-nav-cta {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 2.15rem;
  padding: 0.35rem 0.85rem;
  border-radius: 0.35rem;
  font-family: var(--font-heading);
  font-size: 0.88rem;
  font-weight: 600;
  text-decoration: none;
  color: var(--hco-midnight);
  white-space: nowrap;
}

.portal-nav-link:hover,
.portal-nav-link:focus-visible {
  color: var(--hco-midnight);
  background: rgba(4, 41, 64, 0.06);
}

.portal-nav-link.is-active {
  color: var(--hco-white);
  background: var(--hco-midnight);
}

.portal-nav-cta {
  margin-left: 0.25rem;
  border: 1px solid var(--hco-midnight);
  color: var(--hco-midnight);
}

.portal-nav-cta:hover,
.portal-nav-cta:focus-visible,
.portal-nav-cta.is-active {
  color: var(--hco-white);
  background: var(--hco-midnight);
  border-color: var(--hco-midnight);
}

.portal-nav-drop {
  border: 0;
  background: transparent;
  gap: 0.4rem;
}

.portal-nav-drop i {
  font-size: 0.62rem;
  opacity: 0.65;
}

.portal-nav-menu {
  margin-top: 0.35rem;
  padding: 0.4rem;
  border: 1px solid rgba(4, 41, 64, 0.1);
  border-radius: 0.5rem;
  box-shadow: 0 12px 28px rgba(4, 41, 64, 0.12);
}

.portal-nav-menu .dropdown-item {
  border-radius: 0.35rem;
  padding: 0.45rem 0.75rem;
  font-family: var(--font-heading);
  font-size: 0.86rem;
  font-weight: 600;
  color: var(--hco-midnight);
}

.portal-nav-menu .dropdown-item:hover,
.portal-nav-menu .dropdown-item:focus {
  background: rgba(4, 41, 64, 0.06);
  color: var(--hco-midnight);
}

.portal-nav-menu .dropdown-item.is-active {
  background: var(--hco-midnight);
  color: var(--hco-white);
}

@media (max-width: 991.98px) {
  .portal-header-inner {
    flex-wrap: nowrap;
  }

  .portal-nav.collapse:not(.show) {
    display: none;
  }

  .portal-nav.collapsing,
  .portal-nav.collapse.show {
    position: absolute;
    top: 100%;
    left: 0;
    right: 0;
    z-index: 1050;
    display: flex;
    flex: none;
    flex-direction: column;
    flex-wrap: nowrap;
    align-items: stretch;
    width: auto;
    max-height: min(70vh, calc(100dvh - 5rem));
    overflow-x: hidden;
    margin: 0;
    padding: 0.55rem 1rem 0.85rem;
    background: var(--hco-white);
    border-bottom: 1px solid rgba(4, 41, 64, 0.08);
    border-radius: 0 0 0.6rem 0.6rem;
    box-shadow: 0 16px 32px rgba(4, 41, 64, 0.16);
  }

  .portal-nav.collapsing {
    height: auto !important;
    overflow: hidden;
    transition: none;
  }

  .portal-nav.collapse.show {
    overflow-y: auto;
  }

  .portal-nav .dropdown,
  .portal-nav-drop {
    width: 100%;
  }

  .portal-nav-drop {
    justify-content: space-between;
  }

  .portal-nav .dropdown-menu {
    position: static;
    float: none;
    width: 100%;
    margin: 0.2rem 0 0.45rem;
    box-shadow: none;
  }
}

.portal-header-end {
  display: flex;
  align-items: center;
  gap: 0.75rem;
  flex: 0 0 auto;
}

.portal-header .navbar-nav {
  flex-direction: row;
  margin: 0;
}

.portal-header .nav-link {
  display: inline-flex;
  align-items: center;
  gap: 0.4rem;
  color: var(--hco-midnight) !important;
  font-family: var(--font-heading);
  font-weight: 600;
}

.portal-header .nav-link:hover,
.portal-header .nav-link:focus-visible {
  color: var(--hco-teal) !important;
}

.portal-header .user-menu-toggle:hover .user-menu-avatar,
.portal-header .user-menu-toggle:focus-visible .user-menu-avatar,
.portal-header .user-menu-toggle[aria-expanded="true"] .user-menu-avatar {
  border-color: var(--hco-teal);
  box-shadow: 0 0 0 2px rgba(53, 136, 157, 0.28);
}

.portal-header .user-menu-avatar {
  background: var(--hco-cloud);
  border-color: rgba(4, 41, 64, 0.16);
  color: var(--hco-teal);
}

.portal-toolbar {
  position: sticky;
  top: 0;
  z-index: 25;
  flex-shrink: 0;
  background: var(--hco-midnight);
  border-bottom: 1px solid rgba(255, 255, 255, 0.08);
}

.portal-toolbar-inner {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  justify-content: space-between;
  gap: 0.75rem 1.25rem;
  width: min(92rem, calc(100% - 2rem));
  margin-inline: auto;
  min-height: 3.15rem;
  padding: 0.5rem 0;
}

.portal-toolbar-crumbs {
  flex: 1 1 12rem;
  min-width: 0;
}

.portal-toolbar .app-breadcrumb {
  margin: 0;
  flex-wrap: nowrap;
  gap: 0.45rem;
  color: rgba(255, 255, 255, 0.78);
  font-size: 0.88rem;
  overflow: hidden;
}

.portal-toolbar .app-breadcrumb a,
.portal-toolbar .app-breadcrumb [aria-current="page"] {
  color: rgba(255, 255, 255, 0.9);
  font-weight: 600;
}

.portal-toolbar .app-breadcrumb a {
  flex: 0 0 auto;
}

.portal-toolbar .app-breadcrumb [aria-current="page"] {
  min-width: 0;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  color: var(--hco-white);
  font-weight: 700;
}

.portal-toolbar .app-breadcrumb a:hover,
.portal-toolbar .app-breadcrumb a:focus-visible {
  color: var(--hco-white);
  text-decoration: underline;
}

.portal-toolbar .app-breadcrumb-sep {
  color: rgba(255, 255, 255, 0.42);
  font-size: 0.62rem;
}

.portal-toolbar-search {
  flex: 0 1 22rem;
  width: min(22rem, 100%);
}

.app-shell > .portal-toolbar .portal-toolbar-inner {
  width: 100%;
  max-width: none;
  margin: 0;
  padding-left: 1.5rem;
  padding-right: 1.5rem;
}

.portal-search.is-compact {
  z-index: 4;
}

.portal-search.is-compact .portal-search-field {
  border-radius: 0.4rem;
  padding-left: 0.85rem;
  box-shadow: none;
}

.portal-search.is-compact .portal-search-field:focus-within {
  box-shadow: 0 0 0 2px rgba(255, 255, 255, 0.28);
}

.portal-search.is-compact .portal-search-input {
  padding: 0.42rem 0.5rem 0.42rem 0;
  font-size: 0.88rem;
}

.portal-search.is-compact .portal-search-submit {
  flex-basis: 2.45rem;
  width: 2.45rem;
  height: 2.45rem;
}

@media (max-width: 767.98px) {
  .portal-toolbar-inner {
    align-items: stretch;
  }

  .portal-toolbar-search {
    flex: 1 1 100%;
    width: 100%;
  }
}

.portal-home-alert {
  padding-top: 1.25rem;
}

.portal-hero {
  background: linear-gradient(160deg, #031f33 0%, var(--hco-midnight) 55%, #0a4a63 100%);
  padding: 3.25rem 1.25rem 4.75rem;
}

.portal-hero-inner {
  width: min(46rem, 100%);
  margin-inline: auto;
  text-align: center;
}

.portal-hero-title {
  margin: 0 0 1.35rem;
  font-family: var(--font-heading);
  font-size: clamp(1.7rem, 3.4vw, 2.35rem);
  font-weight: 700;
  line-height: 1.2;
  color: var(--hco-white);
}

.portal-search {
  position: relative;
  z-index: 3;
}

.portal-search-field {
  display: flex;
  align-items: center;
  background: var(--hco-white);
  border: 1px solid rgba(4, 41, 64, 0.08);
  border-radius: 0.7rem;
  padding: 0 0 0 1.15rem;
  box-shadow: 0 10px 28px rgba(4, 41, 64, 0.18);
  overflow: hidden;
}

.portal-search-field:focus-within {
  border-color: rgba(53, 136, 157, 0.45);
  box-shadow: 0 10px 28px rgba(4, 41, 64, 0.2);
}

.portal-search-input {
  flex: 1 1 auto;
  min-width: 0;
  border: 0;
  background: transparent;
  box-shadow: none;
  padding: 0.85rem 0.75rem 0.85rem 0;
  font-size: 0.98rem;
  color: var(--hco-midnight);
}

.portal-search-input:focus {
  box-shadow: none;
  background: transparent;
}

.portal-search-input::placeholder {
  color: rgba(43, 66, 87, 0.55);
}

.portal-search-submit {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  flex: 0 0 3.1rem;
  width: 3.1rem;
  height: 3.1rem;
  border: 0;
  border-left: 1px solid rgba(4, 41, 64, 0.12);
  border-radius: 0;
  background: rgba(4, 41, 64, 0.03);
  color: var(--hco-charcoal);
}

.portal-search-submit:hover,
.portal-search-submit:focus-visible {
  color: var(--hco-teal);
  background: rgba(53, 136, 157, 0.08);
}

.portal-search-panel {
  position: fixed;
  z-index: 1080;
  max-height: min(28rem, calc(100vh - 8rem));
  overflow-y: auto;
  overscroll-behavior: contain;
  padding: 1rem 1.1rem 1.1rem;
  background: var(--hco-white);
  border: 1px solid rgba(4, 41, 64, 0.1);
  border-radius: 0.75rem;
  box-shadow: 0 16px 40px rgba(4, 41, 64, 0.18);
  text-align: left;
  scrollbar-width: thin;
  scrollbar-color: rgba(4, 41, 64, 0.25) transparent;
}

.portal-search-panel::-webkit-scrollbar {
  width: 8px;
}

.portal-search-panel::-webkit-scrollbar-thumb {
  background-color: rgba(4, 41, 64, 0.22);
  border-radius: 999px;
  border: 2px solid var(--hco-white);
}

.portal-search-filters {
  display: flex;
  flex-wrap: wrap;
  gap: 0.55rem;
  margin-bottom: 1.05rem;
}

.portal-search-filter {
  min-height: 2rem;
  padding: 0.25rem 0.95rem;
  border: 1px solid rgba(4, 41, 64, 0.22);
  border-radius: 999px;
  background: var(--hco-white);
  color: var(--hco-midnight);
  font-family: var(--font-heading);
  font-size: 0.82rem;
  font-weight: 600;
}

.portal-search-filter:hover,
.portal-search-filter:focus-visible {
  border-color: var(--hco-teal);
  color: var(--hco-teal);
}

.portal-search-filter.is-active {
  border-width: 2px;
  border-color: var(--hco-midnight);
  color: var(--hco-midnight);
  box-shadow: 0 0 0 1px var(--hco-midnight);
}

.portal-search-block + .portal-search-block {
  margin-top: 1.15rem;
}

.portal-search-block-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.75rem;
  margin-bottom: 0.55rem;
}

.portal-search-block-title {
  display: inline-flex;
  align-items: center;
  gap: 0.5rem;
  font-family: var(--font-heading);
  font-size: 0.92rem;
  font-weight: 700;
  color: var(--hco-midnight);
}

.portal-search-block-title i {
  width: 1rem;
  color: var(--hco-teal);
  text-align: center;
}

.portal-search-clear {
  border: 0;
  background: transparent;
  padding: 0;
  color: var(--hco-teal);
  font-size: 0.82rem;
  font-weight: 600;
}

.portal-search-clear:hover,
.portal-search-clear:focus-visible {
  color: var(--hco-bristol);
  text-decoration: underline;
}

.portal-search-empty {
  margin: 0;
  padding-left: 1.5rem;
  font-size: 0.88rem;
  color: rgba(43, 66, 87, 0.7);
}

.portal-search-list {
  list-style: none;
  margin: 0;
  padding: 0 0 0 1.5rem;
  display: flex;
  flex-direction: column;
  gap: 0.15rem;
}

.portal-search-link {
  display: block;
  width: 100%;
  padding: 0.28rem 0.2rem;
  border: 0;
  background: transparent;
  text-align: left;
  text-decoration: none;
  color: var(--hco-teal);
  font-size: 0.9rem;
  line-height: 1.35;
}

.portal-search-link:hover,
.portal-search-link:focus-visible {
  color: var(--hco-bristol);
  text-decoration: underline;
}

.portal-search-ticket {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.75rem;
  text-decoration: none;
}

.portal-search-ticket .portal-search-link {
  width: auto;
  flex: 1 1 auto;
}

.portal-search-strip {
  background: linear-gradient(160deg, #031f33 0%, var(--hco-midnight) 55%, #0a4a63 100%);
  border-radius: 0.9rem;
  padding: 1.35rem 1.25rem 1.55rem;
}

.portal-search-strip .portal-search {
  width: min(46rem, 100%);
  margin-inline: auto;
}

.kb-browse {
  display: flex;
  flex-direction: column;
}

.kb-browse-results-title {
  margin: 0 0 1rem;
  font-family: var(--font-heading);
  font-size: 1.15rem;
  font-weight: 700;
  color: var(--hco-midnight);
}

.kb-repo-list {
  display: flex;
  flex-direction: column;
  gap: 1.25rem;
}

.kb-repo-card {
  background: var(--hco-white);
  border: 1px solid rgba(4, 41, 64, 0.08);
  border-radius: 0.75rem;
  box-shadow: 0 10px 24px rgba(4, 41, 64, 0.07);
  padding: 1.25rem 1.4rem 1.35rem;
}

.kb-repo-head {
  display: flex;
  align-items: flex-start;
  gap: 0.75rem;
  padding-bottom: 1rem;
  border-bottom: 1px solid rgba(4, 41, 64, 0.1);
}

.kb-repo-icon {
  flex: 0 0 auto;
  margin-top: 0.1rem;
  color: var(--hco-teal);
  font-size: 1.35rem;
}

.kb-repo-head-copy {
  min-width: 0;
}

.kb-repo-title {
  margin: 0;
  font-family: var(--font-heading);
  font-size: 1.2rem;
  font-weight: 700;
  line-height: 1.3;
}

.kb-repo-title a {
  color: var(--hco-midnight);
  text-decoration: none;
}

.kb-repo-title a:hover,
.kb-repo-title a:focus-visible {
  color: var(--hco-teal);
}

.kb-repo-copy {
  margin: 0.2rem 0 0;
  font-size: 0.9rem;
  color: var(--hco-charcoal);
}

.kb-repo-folders {
  display: grid;
  grid-template-columns: 1fr 1fr;
  column-gap: 2.5rem;
  row-gap: 0;
}

.kb-repo-folder {
  min-width: 0;
  padding: 1.1rem 0 0.25rem;
}

.kb-repo-folder:nth-child(n + 3) {
  border-top: 1px solid rgba(4, 41, 64, 0.08);
  margin-top: 0.85rem;
  padding-top: 1.1rem;
}

.kb-repo-folder-title {
  display: inline-flex;
  align-items: center;
  gap: 0.45rem;
  margin-bottom: 0.45rem;
  font-family: var(--font-heading);
  font-size: 0.95rem;
  font-weight: 700;
  color: var(--hco-teal);
  text-decoration: none;
}

.kb-repo-folder-title:hover,
.kb-repo-folder-title:focus-visible {
  color: var(--hco-bristol);
  text-decoration: underline;
}

.kb-repo-folder-title i {
  width: 1rem;
  color: var(--hco-teal);
  text-align: center;
}

.kb-repo-articles {
  list-style: none;
  margin: 0;
  padding: 0.15rem 0 0 1.45rem;
  display: flex;
  flex-direction: column;
  gap: 0.28rem;
}

.kb-repo-articles a {
  display: flex;
  align-items: flex-start;
  flex-wrap: wrap;
  gap: 0.45rem;
  color: var(--hco-teal);
  text-decoration: none;
  font-size: 0.9rem;
  line-height: 1.35;
}

.kb-repo-articles .kb-visibility {
  margin-top: 0.05rem;
}

.kb-repo-articles a:hover,
.kb-repo-articles a:focus-visible {
  color: var(--hco-bristol);
  text-decoration: underline;
}

.kb-repo-articles i {
  flex: 0 0 auto;
  margin-top: 0.18rem;
  width: 0.95rem;
  color: var(--hco-teal);
  text-align: center;
}

.kb-repo-view-all {
  display: inline-block;
  margin-top: 0.45rem;
  margin-left: 1.45rem;
  font-size: 0.82rem;
  font-weight: 600;
  color: var(--hco-teal);
  text-decoration: none;
}

.kb-repo-view-all:hover,
.kb-repo-view-all:focus-visible {
  color: var(--hco-bristol);
  text-decoration: underline;
}

.kb-repo-articles-full {
  padding: 1.1rem 0 0.25rem 1.45rem;
}

.kb-repo-empty {
  margin: 1rem 0 0.25rem;
}

@media (max-width: 767.98px) {
  .kb-repo-folders {
    grid-template-columns: 1fr;
  }

  .kb-repo-folder:nth-child(n + 3) {
    border-top: 0;
    margin-top: 0;
  }

  .kb-repo-folder + .kb-repo-folder {
    border-top: 1px solid rgba(4, 41, 64, 0.08);
    margin-top: 0.85rem;
    padding-top: 1.1rem;
  }
}

.portal-home-body {
  position: relative;
  z-index: 2;
  margin-top: -3.1rem;
  padding-bottom: 3.5rem;
}

.portal-action-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 1rem;
  margin-bottom: 3rem;
}

.portal-action-card {
  display: flex;
  align-items: center;
  gap: 0.95rem;
  min-height: 5.4rem;
  padding: 1.05rem 1.2rem;
  background: var(--hco-white);
  border: 1px solid rgba(4, 41, 64, 0.08);
  border-radius: 0.65rem;
  box-shadow: 0 12px 28px rgba(4, 41, 64, 0.1);
  text-decoration: none;
  color: inherit;
  transition: transform 0.18s ease, box-shadow 0.18s ease, border-color 0.18s ease;
}

.portal-action-card:hover,
.portal-action-card:focus-visible {
  transform: translateY(-2px);
  border-color: rgba(53, 136, 157, 0.35);
  box-shadow: 0 16px 32px rgba(4, 41, 64, 0.12);
  color: inherit;
}

.portal-action-icon {
  flex: 0 0 auto;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 2.55rem;
  height: 2.55rem;
  border-radius: 0.55rem;
  background: rgba(53, 136, 157, 0.12);
  color: var(--hco-teal);
  font-size: 1.2rem;
}

.portal-action-copy {
  display: flex;
  flex-direction: column;
  gap: 0.15rem;
  min-width: 0;
}

.portal-action-title {
  font-family: var(--font-heading);
  font-size: 0.98rem;
  font-weight: 700;
  color: var(--hco-midnight);
}

.portal-action-lede {
  font-size: 0.82rem;
  color: var(--hco-charcoal);
}

.portal-section {
  margin-top: 0.5rem;
  margin-bottom: 2.75rem;
}

.portal-section-center {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 0.2rem;
  margin-bottom: 1.4rem;
  text-align: center;
}

.portal-section-split {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  justify-content: space-between;
  gap: 0.5rem 1rem;
  margin-bottom: 0.85rem;
}

.portal-section-title {
  margin: 0;
  font-family: var(--font-heading);
  font-size: 1.2rem;
  font-weight: 700;
  color: var(--hco-midnight);
}

.portal-section-link {
  font-size: 0.88rem;
  font-weight: 600;
  color: var(--hco-teal);
  text-decoration: none;
}

.portal-section-link:hover,
.portal-section-link:focus-visible {
  color: var(--hco-bristol);
  text-decoration: underline;
}

.portal-category-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 1.15rem;
}

.portal-category-card {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 0.7rem;
  min-height: 14.5rem;
  padding: 1.75rem 1.4rem;
  background: var(--hco-white);
  border: 1px solid rgba(4, 41, 64, 0.08);
  border-radius: 0.75rem;
  box-shadow: 0 10px 24px rgba(4, 41, 64, 0.07);
  text-align: center;
  text-decoration: none;
  color: inherit;
  transition: transform 0.18s ease, box-shadow 0.18s ease, border-color 0.18s ease;
}

.portal-category-card:hover,
.portal-category-card:focus-visible {
  transform: translateY(-3px);
  border-color: rgba(53, 136, 157, 0.35);
  box-shadow: 0 16px 32px rgba(4, 41, 64, 0.12);
  color: inherit;
}

.portal-category-icon {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 3.1rem;
  height: 3.1rem;
  color: var(--hco-teal);
  font-size: 2rem;
}

.portal-category-title {
  font-family: var(--font-heading);
  font-size: 1.08rem;
  font-weight: 700;
  color: var(--hco-midnight);
}

.portal-category-copy {
  max-width: 18rem;
  font-size: 0.9rem;
  line-height: 1.4;
  color: var(--hco-charcoal);
}

.portal-popular-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  background: var(--hco-white);
  border: 1px solid rgba(4, 41, 64, 0.08);
  border-radius: 0.75rem;
  overflow: hidden;
}

.portal-popular-item {
  display: flex;
  align-items: flex-start;
  gap: 0.85rem;
  padding: 1.15rem 1.2rem;
  text-decoration: none;
  color: inherit;
  border-bottom: 1px solid rgba(4, 41, 64, 0.08);
}

.portal-popular-item:nth-child(odd) {
  border-right: 1px solid rgba(4, 41, 64, 0.08);
}

.portal-popular-item:nth-last-child(-n + 2) {
  border-bottom: 0;
}

.portal-popular-item:hover,
.portal-popular-item:focus-visible {
  background: rgba(53, 136, 157, 0.06);
  color: inherit;
}

.portal-popular-icon {
  flex: 0 0 auto;
  margin-top: 0.15rem;
  color: var(--hco-teal);
  font-size: 1.05rem;
}

.portal-popular-copy {
  display: flex;
  flex-direction: column;
  gap: 0.25rem;
  min-width: 0;
}

.portal-popular-title {
  font-family: var(--font-heading);
  font-size: 0.95rem;
  font-weight: 700;
  color: var(--hco-teal);
}

.portal-popular-item:hover .portal-popular-title,
.portal-popular-item:focus-visible .portal-popular-title {
  color: var(--hco-bristol);
}

.portal-popular-meta {
  font-size: 0.78rem;
  color: rgba(43, 66, 87, 0.72);
}

@media (max-width: 991.98px) {
  .portal-nav-link,
  .portal-nav-cta {
    justify-content: flex-start;
    margin-left: 0;
  }

  .portal-action-grid,
  .portal-category-grid {
    grid-template-columns: 1fr;
  }

  .portal-popular-grid {
    grid-template-columns: 1fr;
  }

  .portal-popular-item:nth-child(odd) {
    border-right: 0;
  }

  .portal-popular-item:nth-last-child(-n + 2) {
    border-bottom: 1px solid rgba(4, 41, 64, 0.08);
  }

  .portal-popular-item:last-child {
    border-bottom: 0;
  }
}

@media (max-width: 575.98px) {
  .portal-brand-text {
    max-width: 10.5rem;
  }

  .portal-hero {
    padding: 2.4rem 1rem 4.2rem;
  }

  .portal-home-body {
    margin-top: -2.6rem;
  }
}

/* Asset scan station */

body.scan-station .portal-main .portal-wrap {
  width: min(28rem, calc(100% - 1rem));
}

body.scan-station main {
  padding-top: 0.85rem !important;
  padding-bottom: 1.75rem !important;
}

.asset-scan-kicker {
  margin: 0;
  font-family: var(--font-heading);
  font-size: 0.72rem;
  font-weight: 700;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  color: var(--hco-teal);
}

.asset-scan-title {
  margin: 0 0 0.35rem;
  font-family: var(--font-heading);
  font-size: 1.65rem;
  font-weight: 700;
  color: var(--hco-midnight);
}

.asset-scan-hint {
  color: var(--hco-charcoal);
  font-size: 0.95rem;
}

.asset-scan-form {
  display: flex;
  flex-direction: column;
  gap: 0.75rem;
  margin-bottom: 1.15rem;
}

.asset-scan-field {
  position: relative;
}

.asset-scan-field i {
  position: absolute;
  left: 0.9rem;
  top: 50%;
  transform: translateY(-50%);
  color: var(--hco-teal);
  pointer-events: none;
}

.asset-scan-field .form-control {
  min-height: 3.15rem;
  padding-left: 2.5rem;
  font-size: 1.05rem;
}

.asset-scan-actions {
  display: flex;
  gap: 0.65rem;
}

.asset-scan-actions .btn {
  flex: 1 1 0;
  min-height: 2.85rem;
}

.asset-scan-viewfinder {
  position: relative;
  overflow: hidden;
  border-radius: 0.55rem;
  background: var(--hco-midnight);
}

.asset-scan-preview {
  display: block;
  width: 100%;
  height: 14rem;
  object-fit: cover;
}

.asset-scan-reticle {
  position: absolute;
  inset: 18% 12%;
  border: 2px solid rgba(122, 193, 67, 0.85);
  border-radius: 0.4rem;
  box-shadow: 0 0 0 999px rgba(4, 41, 64, 0.28);
  pointer-events: none;
}

.asset-scan-status {
  margin: 0;
  font-size: 0.88rem;
  color: var(--hco-charcoal);
}

.asset-scan-empty {
  display: flex;
  align-items: flex-start;
  gap: 0.75rem;
}

.asset-scan-empty i {
  margin-top: 0.15rem;
  color: var(--hco-teal);
}

.asset-scan-matches {
  display: flex;
  flex-direction: column;
  gap: 0.65rem;
}

.asset-scan-match {
  display: flex;
  flex-direction: column;
  gap: 0.15rem;
  padding: 0.9rem 1rem;
  background: var(--hco-white);
  border: 1px solid rgba(4, 41, 64, 0.08);
  border-radius: 0.5rem;
  text-decoration: none;
  color: inherit;
  box-shadow: 0 8px 24px rgba(4, 41, 64, 0.06);
}

.asset-scan-match:hover,
.asset-scan-match:focus-visible {
  border-color: var(--hco-teal);
  color: inherit;
}

.asset-scan-match-tag {
  font-family: var(--font-heading);
  font-weight: 700;
  letter-spacing: 0.06em;
  color: var(--hco-teal);
}

.asset-scan-match-name {
  font-weight: 700;
  color: var(--hco-midnight);
}

.asset-scan-match-meta {
  font-size: 0.88rem;
  color: var(--hco-charcoal);
}

.asset-scan-card {
  display: flex;
  flex-direction: column;
  gap: 1.15rem;
}

.asset-scan-card-top {
  display: flex;
  gap: 0.9rem;
  align-items: flex-start;
}

.asset-scan-photo {
  width: 4.75rem;
  height: 4.75rem;
  flex: 0 0 4.75rem;
  object-fit: cover;
  border-radius: 0.45rem;
  background: var(--hco-cloud);
}

.asset-scan-photo-empty {
  display: flex;
  align-items: center;
  justify-content: center;
  color: var(--hco-teal);
  font-size: 1.4rem;
}

.asset-scan-tag {
  font-family: var(--font-heading);
  font-size: 0.82rem;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--hco-teal);
}

.asset-scan-name {
  margin: 0 0 0.2rem;
  font-size: 1.2rem;
  font-weight: 700;
  color: var(--hco-midnight);
}

.asset-scan-model {
  color: var(--hco-charcoal);
  font-size: 0.92rem;
}

.asset-scan-meta {
  display: grid;
  gap: 0.65rem 1rem;
  margin: 0;
}

.asset-scan-meta > div {
  display: grid;
  gap: 0.15rem;
}

.asset-scan-meta dt {
  font-size: 0.72rem;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--hco-charcoal);
}

.asset-scan-meta dd {
  margin: 0;
  font-weight: 600;
  color: var(--hco-midnight);
}

.asset-scan-meta-note {
  font-weight: 400;
  color: var(--hco-charcoal);
}

.asset-scan-badge {
  display: inline-flex;
  margin-left: 0.4rem;
  padding: 0.1rem 0.45rem;
  border-radius: 999px;
  font-size: 0.72rem;
  font-weight: 700;
  letter-spacing: 0.04em;
  text-transform: uppercase;
}

.asset-scan-badge.is-due {
  background: rgba(245, 127, 32, 0.14);
  color: #b85a00;
}

.asset-scan-badge.is-overdue,
.asset-scan-badge.is-out {
  background: rgba(185, 28, 28, 0.12);
  color: #9b1c1c;
}

.asset-scan-badge.is-low {
  background: rgba(245, 127, 32, 0.14);
  color: #b85a00;
}

.asset-scan-panel {
  padding-top: 1rem;
  border-top: 1px solid rgba(4, 41, 64, 0.08);
}

.asset-scan-panel-title {
  margin: 0 0 0.65rem;
  font-family: var(--font-heading);
  font-size: 0.95rem;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--hco-charcoal);
}

.asset-scan-submit {
  width: 100%;
  min-height: 2.95rem;
}

.asset-scan .requester-suggestions {
  z-index: 20;
}

@media (max-width: 575.98px) {
  .asset-scan-preview {
    height: 12rem;
  }
}